Sales Keyholder, PT

Under Armour; New York (NY); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Contests with prizes

Work-Life Assistance Program

High-energy environment

Career development opportunities

Job summary

Under Armour in New York City is seeking a Sales Keyholder to support store leadership, drive sales, coach teammates, and maintain high energy on every shift.

You will open/close, ensure outstanding service, and help achieve retail KPIs while modeling the brand's Athlete service standards.

This part-time role requires 18+, a high school diploma, 1+ year of retail experience, and flexible hours including evenings and weekends; handheld devices familiarity is a plus.

Qualifications

• Must have strong communication and customer service skills.
• Experience in advanced selling within retail environments.
• At least 1 year in retail or customer service.

Responsibilities

• Provide great customer service to all teammates and customers.
• Lead a selling culture and enhance the customer experience.
• Coach, train, and support teammates on sales techniques.
• Open and close the store and manage daily operations.
• Support in driving sales and KPI target achievement.
• Maintain store standards, cleanliness, and inventory control.

Skills

Strong communication skills

Advanced selling experience

Retail/customer service experience

Education

High school diploma or equivalent

Tools

Hand-held / mobile devices

Job description

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values – Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality – serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further – no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

Purpose of Role

Step up. Lead the floor

As a Sales Keyholder, you're the right hand to our store leaders – driving sales, coaching teammates, and keeping energy high. It's the perfect first step into leadership for someone whose ready to take charge, inspire others, and make every shift count.

Your Impact

We Count On Our Sales Keyholders To

• Ensure all teammates provide great customer service
• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary
• Support in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors
• Provide in-depth information related to a wide portfolio of technical products
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.
• Build Athlete loyalty through in-store experience, using various available applications
• Effectively communicate with athletes, teammates, and leadership
• Assume Stock Keyholder responsibilities as necessary
• Perform other tasks as assigned by management

Requirements

• At least 18 years old
• High school degree or equivalent
• 1+ year of retail/customer service experience
• Local language fluency required; basic English is a plus
• Available to work a flexible schedule; including evenings, weekends, and holidays
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
• Advanced selling experience and comprehensive industry understanding
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
• Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
• Strong communication skills
• Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation

Benefits & Perks

Perks & benefits our Part-Time Associates receive:

• Generous employee discount
• Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
• Work-Life Assistance Program to support health, personal, family or work-related challenges
• High-energy environment, working alongside people who appreciate the power of a team
• Opportunities for professional development and advancement

$18.75 - $21.08

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [e-mail].