Sales Inside

Foundation Building Materials, LLC; Kahului (HI); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/ FSA plans

Voluntary Life and AD&D Insurance

Critical illness coverage

Hospital Indemnity

Legal Insurance Plan

401(k) with company match

Career path designed with you in mind

Job summary

Foundation Building Materials is seeking an Inside Sales Professional in Kahului, HI. You will build strong customer relationships, provide product guidance, and generate accurate quotes from the front counter to tailored solutions.

You will manage orders, pricing, data entry, and showroom coordination, while coordinating with logistics and finance teams to ensure timely deliveries and accurate billing. This full-time role offers competitive benefits.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Provide customer service and sales support; generate accurate quotes and proposals.
• Enter orders, pricing, and customer data into systems; respond to quotes via multiple channels.
• Maintain stock levels and coordinate showroom operations; support deliveries and logistics.
• Handle cash and use billing/project tracking software.
• Maintain up-to-date product knowledge and manage documentation for projects.
• Coordinate deliveries with Operations and assist with special product purchases.
• Attend required trainings and support company values in safety, customer focus and teamwork.

Skills

Customer Service

Inside Sales

Verbal Communication

Time Management

Windows Operating Systems

Forklift Experience

Education

High school diploma or equivalent

Job description

About Us

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.

Together, FBM and UDHG's 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve, we are investing in strong, forward-thinking talent to support our long-term success.

Overview

Position Overview

At Foundation Building Materials (FBM), Inside Sales Professionals are trusted partners who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

Responsibilities and Qualifications

Key Responsibilities

• Customer Service & Sales Support
  • Maintain professional, courteous communication with customers before, during, and after sales
  • Provide knowledge on products and generate accurate quotes and proposals
  • Assist walk-in customers and handle inquiries or complaints promptly
  • Drive profitable sales through effective selling, upselling, and cross-selling
• Order Management & Communication
  • Enter orders, pricing, and customer data into systems accurately
  • Respond to orders and quote requests via multiple channels (phone, email, fax, etc.)
  • Collaborate with outside sales reps and internal teams to fulfill customer needs
• Inventory & Showroom Operations
  • Maintain stock levels, organize the showroom, and support physical inventories
  • Schedule and coordinate inbound/outbound deliveries and shipping logistics
  • Negotiate freight rates and manage inventory movement efficiently
• Cash Handling & System Use
  • Operate and balance the cash register and drawer daily using proper procedures
  • Utilize management software for billing, reporting, and project tracking
• Product & Project Knowledge
  • Maintain up-to-date product expertise
  • Manage documentation and order details for large or complex projects
• Logistics & Operations Coordination
  • Coordinate deliveries with Operations staff
  • Coordinate purchase and delivery of special products
• Trainings
  • Must attend all required meetings in relation to sales and all company required training programs
• Miscellaneous
  • Support our values in the stated areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
  • Other duties as assigned

Qualifications

• High school diploma or equivalent required
• 2+ years inside sales experience (incoming call preferred)
• Excellent verbal communication skills and telephone manner
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes
• Familiarity with Windows operating systems
• Warehouse work which includes forklift experience/training

Compensation and Benefits

Reports To

Branch Manager

Compensation

The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.

Base: $ 25.00 per hour, DOE

Job Type: Full-Time

Benefits

• Medical
• Dental
• Vision
• HSA/ FSA plans
• Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
• Critical illness, Hospital Indemnity, Accident Coverage
• Legal Insurance Plan
• Generous 401(k) plan with company match
• A career path designed with you in mind

Statements

Equal Opportunity Employer

Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilit