Sales Inside

Foundation Building Materials; Columbus (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/ FSA plans

401(k) with company match

Job summary

Foundation Building Materials (FBM) is seeking an Inside Sales Professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you’ll be at the heart of our success across the US and Canada.

As part of FBM, you’ll handle quotes, orders, and inquiries, support showroom operations, and help coordinate deliveries. Competitive pay and comprehensive benefits accompany a full-time role with growth potential in a dynamic

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise and manage documentation for large projects.
• Coordinate deliveries with Operations staff and purchase/deliver special products.
• Attend required meetings and training programs.
• Support Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice.

Skills

Inside sales experience

Verbal communication

Telephone manners

Windows OS familiarity

Forklift experience

Education

High school diploma or equivalent

Job description

About Us

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.

Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve, we are investing in strong, forward-thinking talent to support our long-term success.

Overview

Position Overview

At Foundation Building Materials (FBM), Inside Sales Professionals are trusted partners who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

Responsibilities and Qualifications

Key Responsibilities

Customer Service & Sales Support

• Maintain professional, courteous communication with customers before, during, and after sales
• Provide knowledge on products and generate accurate quotes and proposals
• Assist walk-in customers and handle inquiries or complaints promptly
• Drive profitable sales through effective selling, upselling, and cross-selling

Order Management & Communication

• Enter orders, pricing, and customer data into systems accurately
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.)
• Collaborate with outside sales reps and internal teams to fulfill customer needs

Inventory & Showroom Operations

• Maintain stock levels, organize the showroom, and support physical inventories
• Schedule and coordinate inbound/outbound deliveries and shipping logistics
• Negotiate freight rates and manage inventory movement efficiently

Cash Handling & System Use

• Operate and balance the cash register and drawer daily using proper procedures
• Utilize management software for billing, reporting, and project tracking

Product & Project Knowledge

• Maintain up-to-date product expertise
• Manage documentation and order details for large or complex projects

Logistics & Operations Coordination

• Coordinate deliveries with Operations staff
• Coordinate purchase and delivery of special products

Trainings

• Must attend all required meetings in relation to sales and all company required training programs

Miscellaneous

• Support our values in the stated areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• 2+ years inside sales experience (incoming call preferred)
• Excellent verbal communication skills and telephone manner
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes
• Familiarity with Windows operating systems

• Warehouse work which includes forklift experience/training

Compensation and Benefits

Reports To

Branch Manager

Compensation

The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.

Benefits

At FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:

• Medical
• Dental
• Vision
• HSA/ FSA plans
• Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
• Critical illness, Hospital Indemnity, Accident Coverage
• Legal Insurance Plan
• Generous 401(k) plan with company match
• A career path designed with you in mind

Statements

Equal Opportunity Employer

Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources [e-mail].

Posting Period

This job will be posted for at least 5 days, starting on the initial post date reflected above.