Sales Floor Associate

Savers; Worcester (MA); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Bundled health plans

Company-paid life insurance

401k plan with matching

Paid time off

Mental health services

Job summary

Savers, a leading thrift operator in the U.S. and beyond, is seeking Sales Floor Associates to enhance customer experiences through exceptional service. This role offers career development, comprehensive training, and benefits, all within a purpose-driven company focused on reuse and sustainability.

Qualifications

• Ability to create an exceptional experience for customers and donors.
• Willingness to celebrate diverse backgrounds and perspectives.
• Engagement in training and career development opportunities.

Responsibilities

• Assist customers on the sales floor and ensure a positive shopping experience.
• Work collaboratively with team members to meet store goals.
• Contribute to the company's mission to positively impact the community and environment.

Skills

Customer Service

Team Collaboration

Problem Solving

Job description

As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with valuable funding for their community-based programs and services. We often say we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Sales Floor Associates create an exceptional experience for our Customers, Donors, and Team Members. We are hiring for both Full-Time and Part-Time Sales Floor Associates.

What you can expect:

• The opportunity to celebrate uniqueness. We value diverse backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company with a business model that positively impacts both the planet and local communities.
• An investment in your career development. With our aggressive store expansion plans, we prioritize the growth of our team members.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise! Our training department / Savers University provides robust training for all team members, from new hires to senior executives. We develop around 90% of our training internally, supplementing with renowned external providers.
• Benefits including:
• Bundled health plans such as medical, Rx, dental, and vision
• Company-paid life insurance for added security
• Programs for smoking cessation, diabetes management coaching, and on-demand care
• A 401k plan with generous company matching contributions
• Paid time off for leisure or personal activities
• Various mental health services to support daily well-being