Sales Executive

Travers Tool Co.; West Chatsworth (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Travers Tool Co. in Chatsworth, CA seeks an Account Executive to drive revenue growth by expanding relationships with existing customers and uncovering new opportunities through outbound sales.

You will own the sales process from initial contact to close, maintain an accurate CRM pipeline, and collaborate with cross-functional teams to deliver value while meeting revenue and margin objectives.

Qualifications

• Experience in outbound sales and account development.
• Ability to manage opportunities through a defined sales process.
• Track record of growing revenue and margin within accounts.

Responsibilities

• Drive revenue and margin growth within assigned accounts.
• Develop relationships with multiple contacts in customer organizations.
• Upsell and cross-sell to increase share of wallet.

Skills

Outbound sales

Account development

Opportunity management

Sales process

Tools

CRM

ERP system

BI tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CX- Inbound Full Time Sales Chatsworth, CA, US

Salary Range: $20.00 To $25.00 Hourly

Founded in 1924, Travers Tool Co., Inc. is a trusted partner for industrial and metalworking businesses nationwide. With locations in New York, South Carolina, and California, we offer extensive product selection, expert technical support, and superior customer service. We are a family-owned, people-first company that values integrity, teamwork, and continuous improvement.

Why Join Travers Tool?

• Growth Opportunities: Many team members have advanced from entry-level roles to leadership positions through mentorship and training.
• Collaborative Culture: Teamwork and camaraderie are at the core of our operations.
• Supportive Environment: Employees consistently describe Travers as family-oriented, with approachable and understanding management.

Role Purpose

The Account Executive is responsible for driving profitable revenue growth within an assigned portfolio of accounts through disciplined outbound sales activity, structured opportunity management, and strategic account development. This role is highly activity-driven and phone-centric, focused on expanding share of wallet within existing customers, reactivating underperforming accounts, and identifying new buying opportunities.

The Account Executive serves as the primary commercial contact for assigned customers, combining proactive sales engagement with responsive support to deliver an exceptional customer experience while consistently achieving revenue and margin objectives.

Core Responsibilities

Revenue Growth & Account Development

Drive revenue and margin growth by expanding existing customer relationships and converting new opportunities within the assigned account portfolio.

Key Duties

• Manage and grow revenue and gross margin within an assigned portfolio of accounts
• Develop relationships with multiple contacts within each customer organization
• Upsell and cross-sell products to increase share of wallet and category penetration
• Identifyand pursue new opportunities within existing and underdeveloped accounts
• Own sales opportunities frominitialengagement through close using a structured sales process
• Present product solutions that clearly communicate value and address customer business needs
• Apply effective objection handling, retention strategies, and closing techniques to secure business

Maintain a consistent, high level of proactive outbound sales activity to generate opportunities and sustain pipeline growth.

Key Duties

• Execute high-volume outbound call activity to engage existing and prospective customers
• Maintain an average outbound activity level of approximately 40-50 customer calls per day
• Structure the workday to ensure approximately 80% proactive outbound selling activity and 20% reactive customer response and support
• Conduct targeted email outreach to support opportunity development and account engagement
• Re-engage inactive or low-spend accounts to uncover new revenue opportunities
• Maintain disciplined follow-up cadence to advance opportunities and close business
• Use strategic outreach approaches to penetrate accounts and expand buying relationships

Pipeline & CRM Discipline

Maintain accurate sales data and a healthy opportunity pipeline to support forecasting and sales execution.

Key Duties

• MaintainaccurateCRM records for calls, emails, meetings, tasks, and opportunities
• Build and manage a qualified opportunity pipeline aligned with sales targets
• Use CRM and BI tools to prioritize accounts and plan call objectives
• Monitor account trends, buying patterns, and product gaps toidentifyopportunities
• Maintain customer pricing agreements within the ERP system
• Prepare and process quotes and orders asrequired

Customer Experience & Cross-Functional Coordination

Provide responsive and professional support while maintaining a