Sales Executive

Tangle Teezer Ltd; New York (NY); Hybrid; USD 68,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid work: 2 days in office, 3 days

Bonus 10% performance-based

27 days holiday

Volunteer days

Happy Hour perks

Pet friendly office

Job summary

Tangle Teezer Ltd is hiring a Sales Executive for Drug Stores & Grocery in a hybrid role. You will support major US retailers, manage order requests, and keep accurate account notes to help grow the business and improve customer service.

Ideal candidates bring 1–2 years in sales coordination, strong Excel skills, and a proactive, detail‑driven approach to fast-paced retail environments.

Qualifications

• 1–2 years in sales coordination, sales support, or a similar commercial role.
• Strong communication and organizational skills with attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience supporting sales teams in consumer retail is a plus.

Responsibilities

• Assist the sales team with administrative tasks and order processing.
• Coordinate activities across accounts and retailer portals.
• Provide timely responses to PO requests and data integrity tasks.
• Maintain account timelines, notes, and internal databases.
• Support trade shows and prepare updated sales reports.
• Monitor competitor pricing, promotions and performance.
• Liaise with logistics and finance to ensure timely delivery and payment.

Skills

Sales coordination

Customer service

Account support

Communication

Attention to detail

Advanced Excel

Education

Bachelor's degree in business/marketing

Tools

Excel

Job description

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.

The role

As a Sales Executive - Drug Stores & Grocery, you will be part of a dynamic team responsible for supporting the growth and success of Tangle Teezer’s business. You will be responsible for assisting the sales team in various administrative tasks, coordinating sales activities, ensuring smooth operations of the sales processes, and delivering outstanding customer service and communication to your internal team & retailers. Your attention to detail, excellent communication skills, and ability to multitask will be essential in this role.

In this role you’ll get to:

• Work with major US retailers such as Target, Walmart, CVS and Walgreens
• Learn and understand the accounts you will be assigned to, keeping accurate, ongoing notes, and assisting in organizing account timelines
• Communicate with customers and respond to purchase order requests, internal data integrity requests, sales requests and other inquiries
• Coordinate new line launch information in a timely manner
• Learn to use all retailer portals for product set-up, order processing and other account admin
• Provide excellent customer service and build strong relationships
• Coordinate with other departments, such as logistics and finance, to ensure the timely delivery and payment of orders
• Liaise with EPD/NPD team and send all new product samples to Sales Team and customers based on availability
• Assist the Account Manager in preparation for major customer meetings and events
• Preparing and sending samples to customers
• Maintain and update internal databases, ensuring accurate and up-to-date customer information
• Assist in supporting the Sales team with day-to-day ad hoc tasks
• Support commercial planning, customer administration and sales coordination activities across key retail accounts.
• Provide updated sales reports for account teams
• Report on and analyze competitor pricing, promotions, and performance
• Serve as a point of contact for broader customer teams where required, to help solve customer issues and provide information to them
• Provide support to Account Managers in the planning and preparation for trade shows, including coordinating with internal cross-functional teams and external agencies

What we are looking for in you:

• 1-2 years of experience in sales coordination, sales support, customer service, account support, or a similar commercial role.
• Strong communication and organizational skills, with a proactive approach and keen attention to detail
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Proactive, solutions-focused mindset
• Advanced Excel skills with experience manipulating large datasets, validating sales information, identifying inconsistencies and creating business reports.
• Beneficial but not essential is a bachelor's degree in business, marketing, or a related field
• Preferred experience supporting sales teams within Consumer Packaged Goods (CPG), OTC, beauty, personal care or related retail-driven categories.
• Experience working directly with major retailers or retail customer operations is highly desirable.

The good Stuff:

For all your hard work and dedication, we have fantastic rewards for you –

• Flexible working hours with core hours from 10am to 4pm
• Working 2 days in the office and 3 days from home
• Salary from $67,600
• Performance-related bonus of 10% based on annual salary
• 27 days holiday, with the option to buy or sell holiday days
• 2 volunteering days per year
• 10 days working from any location of your choice
• Flexible public holidays—choose the standard public holidays or swap them for dates that are more meaningful to you
• Enhanced family policies
• Office perks incl. free breakfasts, snacks, and Happy Hour.
• Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!
• Pet friendly office. Bring your furry friend to work with you!

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.