JOB SUMMARY & SCOPE
Responsible for the development and execution of a strategic sales plan to achieve market sales targets, corporate objectives, promote revenue growth and client satisfaction. Focus is primarily on top tier, large accounts.
KEY ACCOUNTABILITIES
- Implement strategies, targets and goals to increase recurring revenue streams and maintain gross margins across product categories that will retain and develop a current book of business as well as attract additional accounts for profitable company growth.
- Develop annual sales plan, programs and quotas in support of organizational strategy and objectives.
- Forecast long range product sales, inventory levels and product needs, and communicate related information regularly to management.
- Identify key target accounts and explore other business opportunities across all sales channels – One Peak.
- Direct the implementation and execution of sales reporting, policies and practices to include forecasting and pipeline management.
- Ensure long-term customer retention and relationships by researching and developing existing customers, as well as new leads
- Participate in alignment of multiple channel selling strategies.
- Build and maintain strategic long-term business relationships at all levels.
- Provide input and support to company leadership in the development of affiliations and partnership arrangements.
- Other duties and responsibilities as assigned.
- Accountable for a defined territory and/or primarily (but not exclusively) Tier 1 accounts (Enterprise Level) through relationships with ISV’s, OEMs as well as prospecting for new customers and closing new business.
- Conduct heavy outbound business-to-business solution based face-to-face outside sales with customers, as well as telephone sales.
- Visit customer sites to gain a better understanding of the customer’s business, needs, and environment.
- Coordinate, develop and conduct presentations and meetings to market One Peak offerings.
- Use existing customer and new lead information to develop and increase the sales of Peak products and services.
- This should be accomplished by utilizing the Peak’s contact management database and by developing new leads.
- Track opportunities through closing and obtaining approval on final sales contracts.
- Develop open and on-going communication to ensure that opportunities are not missed, and problems are addressed and resolved promptly.
- Develop and nurture OEM and ISV relationships in a territory to remain the one point of contact for the OEM sales rep(s) per territory.
- Monitor inventory levels to avoid product shortages.
- Engage customers in forward-looking projects and equipment lifecycle management.
- Resolve all customer requests, complaints and issues.
- Responsible for maintaining effective working relationships, communication, and coordination with all co-workers, and management.
EDUCATION + EXPERIENCE + KEY TRAITS
- Bachelor's degree (B. A.) from four-year college or university; up to 5 years related experience and/or training; or equivalent combination of education and experience.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Competencies: Sales Management, organizational development skills and competencies.
TYPICAL PERFORMANCE TARGETS
- SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
- COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
- INNOVATION: Step changed delivery in safety, quality, and/or cost
LANGUAGE SKILLS
- Primary language used in daily operations is English.
- Read and interpret documents, procedure manuals and various correspondence from both internal and external
- Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization
SUPERVISION
Role may be responsible for supervising direct or indirect reports
DECISION MAKING + REASONING
Able to take accountability and responsibility for business target delivery and decision making
MATHEMATICAL SKILLS
- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
- Define problems, collect data, establish facts, and draw valid conclusions.
- Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to follow detailed instructions and utilize existing resources to solve problems
WORKING RELATIONSHIPS
- Peak Senior Management Team
- Key Customer Sr. Leadership
- Key Vendor Sr. Leadership
COMPUTER SKILLS
- To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software, Word Processing, and PowerPoint presentation software.
- CRM skills required.