Sales Engineer II

ION247; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Pavion is seeking a talented Sales Engineer II to join our shared services team. You will actively participate in business development, assist the Sales Team in customer calls, and manage technical aspects across the customer cycle, from discovery to proposal and implementation.

You will markup drawings in AutoCAD/Bluebeam, support RFI/RFP responses, and develop long-term client relationships while aligning hardware, software, and services with customer needs.

Qualifications

• Minimum 5 years in design, engineering, estimation, installation, or commissioning of fire alarm systems.
• NICET Level II certification or higher required.
• Experience with EST, Notifier, Siemens or equivalents.
• Ability to read and interpret drawings, specs, contracts.
• Develop compliant, cost-effective system solutions meeting project scope.
• Experience in estimating, sales engineering or application engineering in fire protection.
• Collaborate with customers, consultants, contractors, vendors and internal teams.
• Proficient with AutoCAD and Microsoft Office.

Responsibilities

• Actively participate in business development and assist Sales Team during customer calls and on-site meetings.
• Develop technical requirements and create proposals that fit customer needs.
• Markup and produce site drawings in AutoCAD/Bluebeam per playbook.
• Support account planning with hardware, software, and service opportunities.
• Assist with project management for complex presales engagements.
• Contribute to RFIs/RFP responses with technical input.
• Serve as subject matter expert on Stars products during sales cycles.
• Translate customer requirements to Product Management.
• Build long-term client relationships with sales reps.
• Gather and interpret sales prospect requirements and provide pre-/post-sales support.
• Assist marketing at trade shows and events.
• Prepare and present technical proposals and Statements of Work.
• Contribute to product design and industry strategy.
• Provide training and develop materials for the sales team.
• Maintain knowledge of competitive product lines.
• Coordinate installation with Account Management to ensure smooth implementations.

Skills

Sales engineering

Fire alarm systems

Reading drawings

Proposal writing

Customer relationship

Cost estimation

Communication

RFI/RFP support

Education

Associate/Bachelor in Electrical Engineering or related

NICET Level II or higher

Tools

AutoCAD

Bluebeam

Job description

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated Sales Engineer II to join our shared services team.

Primary Responsibilities:

• Actively participate in the business development process, assist Sales Team during customer calls, on site customer meetings, and all technical aspects of the customer cycle, discover customer business and technical objectives and develop requirements
• Work closely with the Sales Team in the creation of proposals that present compelling technical solutions that adjust to the customers needs and requirements
• Mark up and produce drawings for each site in AutoCad/Bluebeam per the playbook and direction from AM
• Assist Sales Team with overall account planning as it relates to technical aspects of hardware, software, and service opportunity development
• Assist Sales Team with Project Management for complex presales engagements
• Assisting with the development of functional and technical elements of RFI/RFP responses
• During all phases of the sales cycle, assisting sales efforts with particular sales prospects as subject matter expert on all aspects of Stars products and services
• Convey customer requirements to Product Management teams
• Developing long-term relationships with clients, in collaboration with sales representatives
• Gathering, managing and interpreting sales prospect requirements.
• Providing pre-sales technical assistance and product education, and after-sales support services
• Analyzing costs
• Supporting marketing activities by attending trade shows, conferences and other marketing events
• Making technical presentations and demonstrating how a product meets client needs, including developing Statements of Work and technical proposals for presentation to customers, ensuring that proposals are technically sound
• Helping in product design and product-related industry strategy
• Providing training and producing support material for other members of the sales team
• Maintain high level of knowledge of competitive Product lines, especially as it relates to technical strengths and weaknesses of the competitors products and what strategy Star should develop to counter
• Ensure smooth customer implementations by coordinating installation and implementation with Account Management

Basic Qualifications:

• Associate degree (2-year) or Bachelor's degree (4-year) in Electrical Engineering, Engineering Technology, or a related technical field.
• NICET Level II Certification or higher in Fire Alarm Systems.
• Manufacturer training and experience with fire alarm systems, including EST, Notifier, Siemens, or equivalent platforms.
• Minimum of five (5) years of experience in design, engineering, estimation, installation, or commissioning of fire alarm systems and related building technologies.
• Strong ability to interpret construction drawings, specifications, contracts, and project documentation.
• Ability to independently review project requirements and develop compliant, cost-effective system solutions that meet project scope and customer expectations.
• Proven experience preparing accurate, concise and competitive project quotations, technical proposals and equipment lists.
• Experience in estimating, sales engineering, or application engineering within the fire protection or low-voltage systems industry.
• Ability to collaborate effectively with customers, consultants, contractors, vendors, and internal teams throughout the sales and project development process.
• Demonstrated ownership and accountability for project-related activities, including:
• Scope review and clarification
• Design and propose fire alarm system solutions
• oCode compliance reviews
• Scheduling and timeline management
• Identification and resolution of conflicts, deficiencies, and omissions
• Change management, requests for information and clarification of scope additions
• Product application and system suitability
• Cost control and proposal accuracy
• Working knowledge of NFPA 72, NFPA 70 (NEC), International Building Code (IBC), and local AHJ requirements.
• Knowledge of integrated building system interfaces to HVAC, sprinkler, elevator controls, security, access control, BMS, and smoke control systems.
• Strong analytical, organizational, multitasking, communication, and time-management skills.
• Proficiency with AutoCAD, Microsoft Office Suite, Adobe Acrobat, and other industry-related software applications.
• Excellent written and verbal communication skills with the ability to prepare professional correspondence, proposals, and technical documentation.
• Ability to work independently while managing multiple projects and deadlines in a fast-paced environment.

The salary range for this position is $100,000-125,000 annually . The starting salary will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

**Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at [e-mail] . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.