Sales Engineer

Bruker Nano Surfaces & Metrology; Illinois; On-site; USD 60,000 - 135,000; Full time

Benefits offered by this job

Team events

Job summary

Bruker Alicona in Itasca, IL seeks a Sales Engineer to drive growth in the West territory, develop product knowledge, and manage high-end capital equipment sales. You will account-manage, present solutions, and coordinate with technical teams across regions.

Onboarding includes extensive training in Austria, ongoing education, and frequent trade-show participation. Regular travel from the US office is required; fluency in English and strong negotiation skills are essential for success.

Qualifications

• Bachelor’s Degree in Electrical, Industrial or Mechanical Engineering or related field.
• Sales-driven with commitment to growing accounts and meeting growth opportunities.
• Proficient with CRM to document all customer activity and manage leads.
• Prior sales experience with high-end capital equipment preferred.
• Willingness to travel regularly; valid driver’s license and own car.
• Excellent interpersonal, presentation and negotiation skills; fluent in English.

Responsibilities

• Develop a thorough understanding of Bruker Alicona products and applications through training and onboarding at our Austria headquarters.
• Improve customer experience by identifying needs and providing effective solutions.
• Establish new accounts by identifying potential customers and scheduling sales calls.
• Utilize CRM to generate and manage leads, opportunities, quotes, orders and appointments.
• Prepare quotes by studying customer requirements and coordinating with purchasing and technical teams.
• Achieve sales goals and monthly KPIs; contribute to team results.
• Participate in trade shows and conferences as appropriate.
• Travel regularly from the US office; communicate customer problems to relevant teams.
• Maintain knowledge of product applications, market conditions and competitive activities.

Skills

Sales experience

CRM proficiency

Communication skills

Relationship building

Travel willingness

English fluency

Presentation skills

Negotiation skills

Self-motivated

Education

Bachelor’s Degree in Electrical/Industrial/Mechanical Engineering

Tools

CRM systems

Job description

As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, to accelerate time-to-market, and to support industries in successfully enhancing quality of life. We have been driving innovation in analytical instrumentation for over 60 years now. Today, more than 11,000 employees distributed across 90 locations around the world continue to delight our customers with innovative solutions.

Bruker Nano, one of Bruker’s four operating segments, provides customers in academic and governmental institutions, life science, materials, and applied industries with the tools to determine the characteristics of matter and visualize the structure of molecules. Divisions within BNANO include Bruker AXS, Bruker Nano Analytics, Bruker Nano Surfaces and Metrology, Fluorescence Microscopy, and Canopy.

Bruker Alicona is part of the Bruker family of companies, a provider of high-performance measurement solutions for science and industry. We develop, produce and distribute optical 3D metrology worldwide. To strengthen our Sales Team in Itasca, IL we are looking for a new team member to join us as soon as possible as a Sales Engineer. (http://alicona.com)

• have successfully completed a technical education and possess a very good technical understanding
• want to play a critical role in the growth and extension of Bruker Alicona
• would like to be responsible for achieving sales targets by developing, maintaining, managing, and being accountable for the West territory
• bring great communication skills and a problem-solving mind set to the table; and
• have interest in a continuous traveling position based out of our US office (Bruker will cover traveling expenses)

then you are exactly the right person for us!

Responsibilities:

• Develop a thorough understanding of the Bruker Alicona products and applications through classes, on-the-job training, and training at our R&D Department at our Headquarters in Austria.
• Improve the customer experience with Bruker Alicona by recognizing their needs and providing solutions that meet and surpass those needs
• Establish new accounts by identifying potential customers, organizing sales call appointments, meetings, and schedule
• Utilize CRM to generate and manage leads, opportunities, quotes, orders, and appointments
• Prepare quotes by studying customer requirements and documentation, consulting with purchasing, professional, and technical personnel
• Gain customer acceptance by demonstrating cost reductions and improvements in operations
• Achieve sales goals and monthly key performance indicators
• Contribute to team efforts by accomplishing related results as needed
• Maintain professional and technical knowledge by reviewing professional publications, establishing personal networks, participating in professional societies, and attending Expo shows
• Focus attention on key accounts and provide feedback and competitive intelligence to marketing, sales, service and others as appropriate.
• Organize local-level sales strategy to maximize prospective customer awareness, sales opportunities and existing customer satisfaction for referrals in each territory.
• Coordinate effort to communicate customer problems and complaints to the appropriate sales or service group.
• Remain informed of product applications, technical services, market conditions and competitive activities through multiple sources, including pertinent documentations.
• Participate in trade shows and conferences as appropriate.
• Perform other duties as required.

Qualifications:

• Bachelor’s Degree in Electrical Engineering, Industrial Engineering, Mechanical Engineering, or related field from an accredited college or university
• Sales-driven individual motivated to increase sales through strong customer account management and identifying growth opportunities
• Proficient in technology using programs to document all customer activity in CRM
• Sales experience with high-end capital equipment preferred
• Ability to travel on a regular basis. Maintain valid Driver’s license and personal car required
• Excellent interpersonal skills and relationship building skills to develop and maintain cooperative working relationships with both customers and other Bruker Alicona associates
• Excellent presentation and negotiation skills to present information and solutions in a professional manner
• Fluent in English, both written and verbal
• Strong analytical skills to prepare quotes, analyze data, and identify and resolve customer problems
• Self-motivated, organized, and able to complete their tasks with little supervision
• Extensive onboarding: 2-3 months of training in Austria including a mentoring system before you independently apply your talents with our clients
• Ongoing training in-house
• Centrally organized, straightforward travel for work
• Fast turn-around of travel expense claims
• Great staff events: e.g., team dinners, bowling, bobsleighing, various celebrations during the year as well as team-building trips across several days

We offer you a challenging position (fulltime) in a rapidly growing international company. Extensive training and continuous further education in a motivated team await you.

At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $60,000 and $85,000, commission expectations are between $25,000 and $50,000 for a total comp range between $85,000 and $135,000. The base salary for the role will depend on a number of job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.