Sales Engineer

ResiDex Software; Englewood (CO); On-site; USD 75,000 - 95,000; Full time

Job summary

A leading tech firm in senior care is looking for a Sales Engineer to provide technical expertise and conduct product demonstrations for their comprehensive software solutions. The ideal candidate will have over 5 years of SaaS sales experience, preferably in a healthcare context. Responsibilities include engaging in technical discovery, collaborating with marketing, and supporting sales enablement. Strong communication skills, consultative selling approach, and familiarity with CRM platforms are essential for success in this role.

Qualifications

• 5+ years of selling experience possibly in senior care.
• Ability to manage time and complete tasks effectively.
• Comfortable simplifying complex technical concepts.

Responsibilities

• Design and deliver engaging product demonstrations.
• Serve as technical expert during sales cycles.
• Document feature requests and usability concerns.

Skills

SaaS technology solutions

Healthcare terminology

Consultative selling

Verbal communication

Needs analysis

Tools

HubSpot

Salesforce

Microsoft Teams

Microsoft PowerPoint

Microsoft Excel

Job description

Job Description

Description : At Residex, we’ve reimagined senior care management from the ground up. We’re seeking a talented Sales Engineer to provide technical expertise and deliver compelling product demonstrations for our comprehensive EHR, eMAR, & Staff Scheduling software platform that serves the senior care industry.

Key Responsibilities

• Technical Demonstrations : Design and deliver engaging virtual and in-person product demonstrations that showcase software capabilities aligned to prospect workflows, pain points, and regulatory requirements.
• Solution Evangelist : Champion in communicating not only what our solutions do, but why it matters and how we help our customers and prospects solve business challenges.
• Demo Environment Management : Build, maintain and customize demo environments with senior care scenarios, data sets and use cases that resonate with our prospects.
• Technical Discovery : Partner with sales on discovery, identify technical requirements, integration needs and organizational workflows to align the demo appropriately.
• Sales Enablement : Develop and maintain demo scripts, partner with Marketing team on technical assets, FAQ documents, and competitive positioning materials that empower the sales team to effectively communicate product value and business impact.
• Technical Consultation : Serve as the technical expert during sales cycles, addressing complex questions about system architecture, security, integrations, APIs etc.

Product & Marketing Collaboration

• Content Development : Assist Marketing on sales enablement content including case studies, comparison sheets, webinar content and event ideas that can help drive leads and meaningful interactions.
• Product Feedback Loop : Serve as a customer voice by documenting feature requests, usability concerns, and competitive insights for the product development team.
• Market Intelligence : Monitor industry trends, conference intel, regulatory changes and competitor positioning to inform and revise sales strategy.

Required Qualifications

• Experience selling SaaS technology solutions | familiarity with EHR / eMAR / Staff Scheduling preferred
• 5+ years of selling experience and prefer industry knowledge in senior care
• Assisted Living, In-Home / Private Care, Group Homes and Memory Care
• Comfortable with healthcare terminology and the challenges with technology adoption.
• Dope verbal & written communication with ability to simplify complex technical concepts
• Consultative selling approach with active listening skills and strong needs-analysis.
• Self-motivated with proven ability to manage time effectively + setting & completing tasks.
• Bonus – background in healthcare administration, nursing or clinical operations.

Technical Skills

• Proficiency with CRM platforms like HubSpot or Salesforce, Confluence, Monday.com
• Advanced knowledge of Microsoft suite (Teams, PowerPoint, Excel, Word).
• Comfortable demonstrating healthcare software applications.

What Success Looks Like

• Support of the monthly and quarterly sales objectives.
• Accurate and timely CRM data maintenance.
• Positive contribution to product roadmap through actionable feedback.Professional representation of Residex brand at industry events.
• Familiar with and utilize the ValueSelling Framework methodology, training and toolset.
• High customer satisfaction scores and retention rates.
• Ability to position our software as a solution rather than just a product and features
• requires active listening and the ability to demonstrate value & business impact