Sales Engineer

Proximie; Chicago (IL); Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave

Well‑being days

Birthday day off

Summer Fridays

Bonus programme

Development stipend

Flexible hours

Flat structure

Global teams

Descripción de la vacante

Proximie is seeking a Sales Engineer to serve as the technical bridge between our commercial team and our engineering and product organisations. This is a high-impact, customer-facing role for someone who thrives on translating complex technical concepts into clear, confident conversations.

This role will be critical to Proximie's growth in the US market, supporting the commercial team as we respond to RFPs, navigate complex enterprise sales cycles, and onboard new health system partners.

Formación

• 5+ years in a Sales Engineering or Technical Pre‑Sales role, preferably in SaaS/health tech.
• Strong foundational knowledge of networking and hospital network environments (VLANs, firewalls, SSO/SAML, AD).
• Familiarity with cloud platforms and SaaS integration with on-premises systems.
• Excellent written and verbal communication; able to engage IT leaders and C‑suite stakeholders.
• Experience in fast-moving commercial environments with complex deals and tight timelines.
• Comfortable working without a playbook and solving problems in ambiguity.

Responsabilidades

• Act as the primary technical resource during the sales cycle, joining commercial conversations to address product, networking, and integration questions.
• Lead technical discovery conversations with hospital IT, innovation teams, and procurement on SSO, network, hardware, cloud architecture, and data flow.
• Translate customer requirements into clearly scoped questions or change requests for engineering and product teams.
• Build and maintain a strong partnership with Engineering to ensure customer needs are understood and addressed.
• Troubleshoot integration and configuration issues in the field and drive resolution.
• Identify recurring technical friction points and communicate patterns to product/engineering for roadmap input.
• Support onboarding of new health system customers bridging sales and implementation.

Conocimientos

Sales engineering

SaaS

Networking

Cloud platforms

Communication

Problem solving

Herramientas

SSO/SAML

Active Directory

AWS

Azure

GCP

Descripción del empleo

Proximie is on a mission to improve healthcare by transforming the world's operating rooms into connected ecosystems of people, devices, and data.

Our Intelligence Suite transforms operating room (OR) performance, keeping teams in sync and workflows on track to maximise throughput. Simultaneously our computer vision and AI capabilities capture real-time data and detect surgical events – improving quality of data outputs. The result: ORs are optimised like never before – with predictive analytics and automated notifications ensuring patients and staff are in the right place at the right time.

Once practitioners are in the OR, our Surgical Suite enables real-time remote access and creates a secure video record of every procedure; improving training, education, and collaboration. It is an intuitive asset which helps instil a culture of continuous learning, accelerates the adoption of cutting-edge medical devices, and enhances surgical performance across the entire global workforce – improving outcomes and saving lives.

Proximie was commercialised in 2019 and is available in over 500 facilities globally.

Check out our Founder and CEO Nadine's Origins Story here: https://www.proximie.com/about-us/

Position Overview

Proximie is seeking a Sales Engineer to serve as the technical bridge between our commercial team and our engineering and product organisations. This is a high-impact, customer-facing role for someone who thrives on translating complex technical concepts into clear, confident conversations. This role will be critical to Proximie's growth in the US market, supporting the commercial team as we respond to RFPs, navigate complex enterprise sales cycles, and onboard new health system partners.

• Act as the primary technical resource during the sales cycle, joining commercial conversations to address deep product, software, networking, and integration questions.
• Lead technical discovery conversations with hospital IT, innovation teams, and procurement stakeholders covering topics such as SSO configuration, network requirements, hardware setup, cloud architecture, and data flow.
• Translate customer requirements into clearly scoped questions or change requests for engineering and product teams.
• Build and maintain a strong partnership with Engineering, serving as the connective tissue between field insights and internal technical teams to ensure customer needs are understood, prioritized, and addressed effectively.
• Troubleshoot integration and configuration issues in the field, identifying root causes and driving resolution.
• Proactively identify recurring technical friction points across deals and elevate patterns to product and engineering to inform the roadmap.
• Support the onboarding of new health system customers by bridging the handoff between sales and implementation.
• Maintain clear documentation of technical configurations, customer environments, and common integration patterns.

Requirements

• 5+ years in a Sales Engineering, Solutions Engineering, or Technical Pre‑Sales role, ideally in a SaaS or health tech environment.
• Strong foundational knowledge of networking and infrastructure, including hospital or clinical network environments (VLANs, firewalls, SSO/SAML, Active Directory).
• Familiarity with cloud platforms (AWS, Azure, or GCP) and how cloud‑based software integrates with on‑premises hospital systems.
• Ability to get into a system, understand what is happening, and fix what is configurable – you do not need to be a developer, but you need to be comfortable at the configuration and troubleshooting layer.
• Excellent written and verbal communication skills; you will be speaking with innovation leaders, IT directors, and C-suite stakeholders.
• Strong judgment: you know when to say yes, when to say not yet, and how to position both in a way that builds trust.
• Experience working in fast‑moving, commercial environments where deals are complex and timelines are tight.
• Comfortable operating without a playbook; you can figure out what questions to ask and find a path forward in ambiguous situations.

Nice to Have

• Experience supporting sales in a healthcare or medtech environment.
• Familiarity with surgical workflows, clinical documentation, or OR technology.
• Background working with enterprise IT procurement and RFP processes.
• Existing relationships within hospital innovation, IT, or digital health teams.

Why Work for Proximie?

• You will be encouraged to grow in your role, take ownership and gain responsibilities. Proximie's values are Ownership, Deliver Results, Build Trust and Go Beyond.
• Generous annual leave. Two "well-being" days per year plus the day off for your birthday.
• "Summer Fridays" - early office closing on Fridays during summer months.
• Annual bonus programme – based on individual contribution.
• To support your professional growth, all permanent employees will have access to an annual stipend of £1,000 to assist with personal development activities.
• Flexible working hours - we trust our people to manage their time and to focus on wider results.
• A flat organisational structure where every opinion matters, ideas are cultivated, and innovation is encouraged.
• Proximie is a truly global company with teams across the UK, Europe, United States and the Middle East with that you will have opportunities to see the world.

Proximie is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law.