Sales Engagement Manager- 4D

Genpact Ltd.; Los Angeles (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Genpact Ltd. is seeking a Sales Engagement Manager in the Los Angeles area to lead client relationships, governance, and account strategy for AI-driven solutions. You will collaborate with LCP/GRM, drive account performance, and support RFPs and market intelligence as part of a dynamic, innovation-focused team.

You will work within a fast-paced, globally connected environment offering growth and exposure to enterprise-scale transformations powered by Genpact’s AI capabilities.

Qualifications

• Bachelor’s degree required in relevant field.
• Proven track record in business development and client relationship management.
• Experience with ITIL or service-management frameworks is a plus.

Responsibilities

• Provide governance for client and organization communications to improve visibility and partnership.
• Build relationships with client business and functional leaders under supervision.
• Identify P&L levers and contract/change management impacts to drive account performance.
• Drive operational processes and account management strategies, including client engagement planning.
• Support GRM or LCP with RFPs, market intelligence, and sales administration activities.

Skills

Business consulting

Business development

Client relations

Digital business strategy

Sales

Sales performance management

Strategic planning

Education

Bachelor’s in Business Administration

Bachelor’s in Communication

Bachelor’s in Marketing

Bachelor’s in Sales

Master’s in Marketing

Job description

Sales Engagement ManagerReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionResponsibilitiesProvides support for and execute the governance around client and organization communication to enable better visibility, transparency, and partnership within the relationship.Under the guidance of their LCP or GRM, develops relationships with client’s Business and Functional leadersUnderstands the levers that impact P&L and contract or change management to drive improved account performance.Drives operational processes and approaches that help optimize account management, including an overall client engagement strategy.Provides necessary research and analysis to support account/portfolio planning and sales pursuitsProvides support to GRM or LCP including assisting with RFPs, business development activities, providing market intelligence, and other sales administration responsibilities as needed.QualificationsBachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - MarketingCertificationsITIL Foundation Certificate in IT Service Management - AxelosAxelosRequired SkillsBusiness Consulting, Business Development, Client Relations, Digital Business Strategy, Sales, Sales Performance Management (SPM), Strategic PlanningLanguageEnglish (Required)Language Proficiency -Advanced - C1Additional Job Location -Job TypeRegularMaster Skill List -Relationship ManagementRemote Type -OfficeWork Shift -Day Job (United States of America)The approximate annual base compensation range for this position is:80,000 to 100,000 USD“Los Angeles California-based candidates are not eligible for this role”The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.