Sales Enablement Program Specialist

SHI International Corp; Austin (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Wellness programs

Financial benefits

World-class facilities

Job summary

SHI International Corp in Austin, TX is seeking a Sales Enablement Program Specialist to coordinate and execute enablement programs, onboarding, campaigns, and related operations. You will prepare reports, dashboards, and ensure timely delivery while collaborating with Sales, Marketing, and Operations.

You will gather feedback, identify process improvements, support change management, and own assigned programs with accountability.

Qualifications

• Bachelor’s Degree preferred.
• Proven ability to coordinate multiple activities with attention to detail.
• Experience supporting communications, events, scheduling, reporting, and stakeholder coordination.
• Experience with Sales or Enablement programs preferred.
• Experience working with cross-functional teams and business stakeholders.

Responsibilities

• Coordinate and execute Sales Enablement programs and initiatives.
• Prepare reports, dashboards, and summaries to support decision-making.
• Support onboarding activities, campaigns, and tool rollouts.
• Collaborate with Sales, Marketing, and Operations teams.
• Identify process gaps and suggest practical improvements.

Skills

Program coordination

Stakeholder communication

Data reporting

Event planning

Cross-functional collaboration

Education

Bachelor's Degree preferred

Tools

Office 365

Job description

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them.

If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Sales Enablement Program Specialist supports the execution, coordination, and continuous improvement of strategic Sales Enablement programs and initiatives. This role provides operational, administrative, and logistical support to ensure consistent delivery of enablement programs, onboarding activities, sales initiatives, communications, learning experiences, and business operations projects. By coordinating program activities, maintaining operational excellence, managing communications and reporting, and supporting stakeholder engagement, this role helps drive seller readiness, productivity, and alignment to SHI's sales strategy. This person reports to a Sales Enablement Manager.

Role Description

Support the coordination and execution of Sales Enablement programs and initiatives. Assist in the delivery of enablement and training programs, onboarding initiatives, sales campaigns, tool and platform rollouts, communications programs, events, and business operations activities. Coordinate program schedules, meetings, materials, communications, readiness activities, and stakeholder updates. Provide ongoing operational and administrative support for Sales Enablement programs. Serve as a point of contact for routine program inquiries, providing accurate information and escalating issues when appropriate. Track program activities, tasks, milestones, risks, and dependencies to support successful execution. Maintain program documentation, project plans, records, communications, and resource materials. Collect, validate, and organize program data, including participation, completion, engagement, feedback, and operational metrics. Prepare reports, dashboards, and summaries that support program visibility and decision-making. Collaborate across SHI Sales teams and support alignment between Sales Enablement, Sales Leadership, Marketing, Operations, and other internal stakeholders. Support communication and visibility efforts to ensure awareness and adoption of enablement initiatives. Identify process gaps, inefficiencies, or recurring challenges and recommend practical improvements. Gather participant and stakeholder feedback to support continuous improvement efforts. Contribute to performance measurement, process analysis, improvement planning, and change management activities. Develop expertise in Sales Enablement processes, tools, systems, and operational practices. Demonstrate ownership of assigned programs, projects, and deliverables while ensuring quality, accuracy, and timely completion.

Behaviors and Competencies

• Inclusive Design Thinking – Creates learning experiences that welcome diverse learning styles, backgrounds, and abilities.
• Program Ownership – Manages initiatives from vision through impact measurement with accountability and excellence.
• Collaborative Partnership – Builds trust with stakeholders to align learning solutions with business and individual needs.
• Continuous Improvement – Uses data, feedback, and trends to evolve programs and learner experiences.
• Empathetic Facilitation – Creates safe, engaging learning environments where participants feel valued and empowered.

Skill Level Requirements

External Qualifications

• Completed Bachelor’s Degree preferred.
• Demonstrated ability to coordinate multiple activities and maintain strong attention to detail.
• Experience supporting communications, events, scheduling, reporting, stakeholder coordination, operational processes or administrative functions.
• Experience working with cross-functional teams and business stakeholders preferred.
• Experience supporting programs or projects connected to Sales or Enablement preferred.

Internal Qualifications

• Completed Bachelor’s Degree or equivalent preferred.
• 1+ years at SHI.
• Demonstrated ability to coordinate multiple activities and maintain strong attention to detail.
• Experience supporting communications, events, scheduling, reporting, stakeholder coordination, operational processes or administrative functions.
• Experience working with cross-functional teams and business stakeholders preferred.
• Experience supporting programs or projects connected to Sales or Enablement preferred.

Other Requirements

• Strong verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to manage multiple priorities while maintaining accuracy and quality.
• Ability to communicate clearly and professionally with stakeholders at all levels.
• Strong customer service mindset with a focus on responsiveness and follow-through.
• Ability to learn new concepts, tools, processes, and systems quickly.
• Ability to collect, validate, and analyze information for reporting and decision support.
• Detail-oriented with the ability to maintain accurate records, documentation, and communications.
• Ability to identify issues, propose solutions, and escalation concerns appropriately.
• Ability to adapt to changing priorities and business needs.
• Ability to work independently with guidance while collaborating effectively within a team environment.
• Ability to be approachable, maintain composure, and demonstrate professionalism in all interactions.
• Demonstrated accountability, reliability, and ownership of assigned work.
• Be coachable and accept direction.
• Working knowledge of Microsoft Office 365 applications, collaboration platforms, and business systems.

Travel to approved conferences, training, or Field Sales Offices as needed, up to 10%.

The estimated annual pay range for this position is $65,000 - $85,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them.

If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.