Sales Enablement & Operations Specialist

Found AI; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Found AI is a leading provider of decision intelligence for industrial operations, deploying Refinery to unify enterprise data and decision logic. The Sales Operations role owns HubSpot and our CRM, automating workflows, maintaining data quality, and delivering actionable metrics to leadership.

You will build and optimize the canonical pitch deck, create templates and sequences, and enrich target accounts using Apollo and Crunchbase to drive efficient sales motions and account prioritization.

Qualifications

• Experience in sales operations or RevOps
• Hands-on CRM administration (HubSpot)
• Ability to build customer-facing decks and emails
• Experience using AI tools to produce work

Responsibilities

• Own HubSpot health: sequences, workflows, reports and dashboards
• Maintain pipeline hygiene: stages, next steps, close dates, owners
• Create and maintain canonical pitch decks and sales collateral
• Develop email templates and follow-up cadences for calls
• Enrich lists with Apollo/Crunchbase, map territories and prioritize accounts
• Produce call summaries and feed monthly messaging updates
• Develop sales enablement agents to automate processes

Tools

HubSpot

CRM

Apollo

Crunchbase

Clay

Job description

About Found

Found AI is decision intelligence for industrial operations. We deploy Refinery to build a unified business ontology of a company’s enterprise data and decision logic, including the fragmented legacy data and undocumented decisions their operation runs on. That lets people and agents continuously execute the high-value workflows that depend on many disparate inputs, driving speed, accuracy and measurable operational outcomes. On that foundation, our Forward Deployed Team, working side by side with our customers’ subject matter experts, deploys agents for the revenue, operational and capital decisions every manufacturer, materials company and logistics operator faces: quoting, scheduling, capacity planning, routing and dispatch, and capex. Everything runs in a secured environment and every decision is auditable.

About Found

Found AI is decision intelligence for industrial operations. We deploy Refinery to build a unified business ontology of a company’s enterprise data and decision logic, including the fragmented legacy data and undocumented decisions their operation runs on. That lets people and agents continuously execute the high-value workflows that depend on many disparate inputs, driving speed, accuracy and measurable operational outcomes. On that foundation, our Forward Deployed Team, working side by side with our customers’ subject matter experts, deploys agents for the revenue, operational and capital decisions every manufacturer, materials company and logistics operator faces: quoting, scheduling, capacity planning, routing and dispatch, and capex. Everything runs in a secured environment and every decision is auditable.

Why this role exists

Our sales team spends hours a week on decks, follow-ups, and CRM upkeep instead of selling. This seat gives every customer conversation the right material, follows up every commitment, and makes HubSpot the one place the pipeline lives. It’s a sales operations role as much as an enablement one: you own our sales tech stack, data, workflows and Hubspot, not just the decks.

What You’ll Deliver

First 90 days

• Refine the pitch deck, one-pagers and related materials, and build a templated deck library: a tailored customer deck takes under a day.
• Build your first sequence and workflow, and report on its effectiveness.
• Audit all reports and dashboards for accuracy, and build your first segment, report and dashboard.
• Every open deal in HubSpot has an accurate lead source, stage, next step and close date, checked weekly.
• Follow-up goes out within one business day of every customer call.

First 12 months

• Weekly pipeline and funnel metrics are delivered without a founder asking for them.
• HubSpot and our other sales systems are fully automated, with optimized sequences and workflows.
• A training and onboarding program is in place: the next SDR or AE gets onboarded on a playbook you built.

What You’ll Own

• HubSpot and CRM health: sequences, workflows, segments, reports and dashboards, plus data quality, email domain health and bounce rate.
• Pipeline hygiene: every open deal is kept current on stage, next step, deal role mappings, close date and owner, plus a weekly pipeline and funnel report to leadership.
• The canonical pitch deck, tailored for each customer meeting, and sales collateral kept current with our brand and product messaging so the sales team always has the latest.
• Email templates and follow-up cadence for every sales call.
• Apollo and Crunchbase enrichment, the territory map and account prioritization, so lists are ready to work.
• Call summaries that show where prospects get lost and feed a monthly messaging update.
• Sales enablement agents that automate our sales processes.

What We're Looking For

Must-haves

• You’ve worked in sales operations, RevOps or sales systems. Enablement or content experience alone isn’t enough.
• You’ve administered a CRM hands-on, ideally HubSpot: workflows, properties, reports, integrations.
• You build customer-facing decks and write clear customer emails.
• You use AI tools daily to produce real work, and can show examples.
• You tell a founder, directly, what’s late or missing.

Nice-to-haves

• Apollo, Crunchbase or Clay experience.
• You’ve built or worked with AI agents.
• You’ve supported sales into industrial operations or finance leaders.

Our Values

We hire against our values that are rooted in Trust. In your work and in conversation, this looks like:

• Trust: is earned and acts as the Foundation of every interaction.
• Childlike Curiosity: you learn perpetually, ask why, and meet the world with wonder.
• Abundance Mentality: you expand through collaboration and optimism. The only limits are the ones you accept.
• Proactive Autonomy: you think independently and take initiative without waiting for permission.
• Execute Relentlessly: you move with urgency and discipline, turning ideas into outcomes through obstacles.
• Intellectual Honesty: you pursue truth over ego, challenge ideas rigorously, and adapt to new evidence.
• Collective Accountability: you share responsibility for the quality and impact of what we build together.