Sales Director - Senior Living

Galerie Living; Chevy Chase (MD); On-site; USD 120,000 - 180,000; Full time

Job summary

Galerie Living in Chevy Chase, MD, seeks a Sales Director – Senior Living – Prelease New Development to lead all prelease sales activities for a new community. You will build and manage the sales pipeline, conduct tours, and guide prospective residents and families through decisions.

You will develop and execute sales strategies, nurture referral partnerships, collaborate with marketing, and maintain accurate CRM records.

Qualifications

• Experience in Sales & Business Development with a track record of hitting occupancy and revenue targets.
• Experience in Sales Operations: CRM usage, pipeline management, forecasting, and reporting.
• Strong Customer Service skills to build trust and support residents and families.
• Proven Team Management: coaching, mentoring, and cross-functional collaboration.
• Background in senior living, hospitality, healthcare, or related service industries.
• Excellent communication, presentation, and negotiation skills.
• On-site in Chevy Chase, MD; flexibility for events and tours.
• Bachelor’s degree in business, marketing, or related field, or equivalent experience.
• Strong organizational and time-management skills; detail-oriented in fast-paced prelease.

Responsibilities

• Lead all prelease sales activities for a new community; build and manage the sales pipeline.
• Conduct tours and presentations; guide residents and families through decisions.
• Develop and execute sales and outreach strategies; nurture referral partnerships.
• Collaborate with marketing to drive qualified leads.
• Maintain CRM records, analyze sales metrics, and prepare reports.
• Coordinate with operations and leadership to align occupancy with readiness.
• Represent Galerie Living’s brand and values in all interactions.

Skills

Sales & BD

Sales Operations

Customer Service

Team Management

Communication

Presentation

Negotiation

Education

Bachelor’s degree or equivalent

Tools

CRM

Forecasting

Sales Reporting

Pipeline Management

Job description

Company Description

Galerie Living is an owner, developer, innovator, and operator focused on creating highly connective senior living communities. The organization designs and manages environments that foster meaningful relationships, wellbeing, and a strong sense of belonging for residents and their families. By integrating forward-thinking design with attentive service, Galerie Living aims to elevate the senior living experience. Team members join a collaborative culture that values creativity, integrity, and resident-centered care. The company is committed to long-term community success and continuous improvement in how seniors live and thrive.

Role Description

The Sales Director – Senior Living – Prelease New Development is a full-time, on-site role based in Chevy Chase, MD. This role leads all prelease sales activities for a new senior living community, including building and managing the sales pipeline, conducting tours and presentations, and guiding prospective residents and families through the decision-making process. The Sales Director develops and executes sales and outreach strategies, nurtures referral partnerships, and collaborates with marketing to drive qualified leads. Daily responsibilities include maintaining accurate CRM records, analyzing sales metrics, preparing reports, and ensuring a high level of customer service and follow-up. The role also involves coordinating closely with operations and leadership teams to align occupancy goals with community readiness, while representing Galerie Living’s brand and values in all interactions.

Qualifications

• Demonstrated expertise in Sales and Business Development, with a strong track record of meeting or exceeding occupancy and revenue targets.
• Experience in Sales Operations, including CRM usage, pipeline management, forecasting, and sales reporting.
• Strong Customer Service skills, with the ability to build trust, listen actively, and support residents and families through complex decisions.
• Proven Team Management capabilities, including coaching, mentoring, and collaborating effectively with cross-functional partners.
• Background in senior living, hospitality, healthcare, or related service-oriented industries is highly beneficial.
• Excellent communication, presentation, and negotiation skills, both written and verbal.
• Ability to work on-site in Chevy Chase, MD, with flexibility for events, tours, and occasional evening or weekend activities.
• Bachelor’s degree in business, marketing, communications, or a related field, or equivalent relevant experience.
• Strong organizational and time-management skills, with attention to detail and comfort working in a fast-paced prelease environment.