Sales Development Specialist

Daimler Truck North America; Jacksonville (FL); Hybrid; USD 65,000 - 83,000; Full time

Benefits offered by this job

annual bonus program

401k company contribution with company

4 weeks paid vacation

13+ holidays

8 weeks paid parental leave

employee assistance program

comprehensive healthcare plans

onsite fitness

tuition assistance

volunteer paid time off

short-term and long-term disability

Job summary

Daimler Truck North America offers a Sales Development Specialist role in Jacksonville, FL. This development path provides hands-on experience across Sales Operations, Marketing, Product Management, and Customer Support, with a focus on the coach market and sales process from inquiry to handover.

The position emphasizes building product knowledge, relationship skills, and commercial acumen for future leadership roles, with a 4-day in-office / 1-day remote hybrid schedule.

Qualifications

• Bachelor's degree or 4–6 years experience required.
• 1–3 years relevant experience, or 4–6 years in lieu of degree.
• Strong interest in sales, customer relations, and commercial vehicles.
• Excellent interpersonal, communication, and presentation skills.
• Willingness to travel for customer visits, trade shows, and events.
• Ability to manage multiple projects with strong organizational skills.
• Proficiency in Microsoft Office; willing to learn CRM and ERP systems.

Responsibilities

• Develop readiness for future Regional Sales Manager roles.
• Support Sales Operations with vehicle specs, quotations, orders, CRM, and reporting.
• Understand the coach sales process from inquiry to delivery.
• Assist with vehicle delivery prep, documentation, and handovers.
• Assist Marketing/Product Management with events and launches.
• Maintain records and drive improvements in sales processes.
• Develop and maintain technical product knowledge and market insights.
• Collaborate on cross-functional projects across Sales, Marketing, Product.

Skills

Sales interest

Customer relations

Commercial vehicles

Business development

Interpersonal skills

Communication skills

Presentation skills

Organization & multitasking

Customer-focused professionalism

Travel readiness

CDL readiness (training provided)

Resume submission

Education

Bachelor's degree or 4–6 years experience in lieu of degree

1–3 years relevant experience, or 4–6 years if no degree

Exceptional candidates with Business/Marketing/Sales focus

Tools

Microsoft Office

CRM systems

ERP systems

Job description

Inside the Role

The Sales Development Specialist is a cross‑functional role intended to build the skills and experience needed for consideration for future Regional Sales Manager opportunities within Daimler Coaches North America (DCNA), subject to performance and business needs. The position provides hands‑on experience across key Sales & Marketing functions, including Sales Operations, Sales Administration, Product Management, Marketing, Vehicle Delivery, Customer Support & Interactions, and Regional Sales activities. The successful candidate will develop a comprehensive understanding of the coach market and sales process from initial customer inquiry through vehicle delivery and handover while contributing to day‑to‑day business execution across multiple teams. The role builds technical product knowledge, customer relationship skills, sales process expertise, and commercial acumen aligned with future field sales leadership responsibilities. Assignments and areas of focus may evolve based on development needs, demonstrated capability, and business priorities. The expected development timeframe is approximately 3 to 5 years.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $65,000.00 - $83,000.00 USD

Benefits

• annual bonus program
• 401k company contribution with company match up to 6% as well as non‑elective company contribution of 3 - 7% depending on age
• starting at 4 weeks paid vacation
• 13+ calendar holidays
• 8 weeks paid parental leave
• employee assistance program
• comprehensive healthcare plans and wellness programs
• onsite fitness (at some locations)
• tuition assistance and volunteer paid time off
• short‑term and long‑term disability plans

What You Drive At DTNA

• Participate in a development role to build readiness for future consideration for Regional Sales Manager positions, subject to performance and business needs.
• Support Sales Operations/Sales Administration with vehicle specifications, quotations and sales offers, order administration, production/order tracking, CRM updates, reporting, and sales documentation/compliance activities.
• Build a comprehensive understanding of the coach sales process from customer inquiry through delivery and handover.
• Assist with vehicle delivery preparation and customer handovers, including delivery paperwork, documentation accuracy/completeness, and demo vehicle tracking, movements, and check‑in/check‑out coordination.
• Assist with vehicle delivery preparation and customer handovers, including delivery paperwork, documentation accuracy/completeness, and demo vehicle tracking, movements, and check‑in/check‑out coordination.
• Support Marketing and Product Management initiatives, including customer events and trade shows, product launches, market/competitive research, sales materials, and capturing customer feedback.
• Maintain accurate records and files in company systems and support continuous improvement of sales and administrative processes.
• Develop and maintain technical product knowledge, staying current on product updates, industry trends, and competitive offerings.
• Support cross‑functional projects and emerging business priorities across Sales, Sales Operations, Marketing, Product Management, and Customer Support as organizational needs arise.

Knowledge You Should Bring

• Bachelors degree and 1-3 years of relevant experience, or 4-6 years in lieu of degree, is required
• Strong interest in sales, customer relations, commercial vehicles, and business development.
• Excellent interpersonal, communication, and presentation skills.
• Strong organizational skills with attention to detail and accountability.
• Ability to manage multiple projects and priorities simultaneously.
• Strong computer literacy (Microsoft Office) and willingness to learn CRM and ERP systems.
• Professional demeanor with a customer‑focused approach.
• High level of integrity, professionalism, honesty, and accountability.
• Willingness to travel as required for customer visits, trade shows, product training, vehicle deliveries/handovers, demo moves, and sales events.
• Valid driver's license and legal eligibility to obtain and maintain a CDL within a specified period of employment (company-sponsored CDL training provided).
• An attached resume is required.

Exceptional Candidates Might Have

• Bachelor’s degree in Business, Marketing, Sales, Management, Communications, or a related field (or equivalent combination of education and relevant experience).

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s). Jacksonville, FL US. Relocation assistance for this position is available when the selected candidate meets eligibility criteria.

Schedule Type

Hybrid (4 days per week in‑office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in‑person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting‑edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre‑employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.