Sales Development Representative (SDR)

JAGGAER; Durham (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) matching

Flexible work options

Job summary

JAGGAER in Durham, NC is seeking a Sales Development Representative to identify and develop qualified leads within focused industries. You will collaborate with marketing and sales to execute strategic prospecting plans, upsell to existing customers, and manage inbound and outbound opportunities.

This role offers a clear growth path within the JAGGAER Talenthub and SAAS focus. The position emphasizes outbound prospecting, territory forecasting, and timely CRM updates to support revenue growth

Qualifications

• 2+ years of business development or sales experience.
• Ability to collaborate with a distributed sales team.
• Strong written, verbal, and presentation communication.
• Proven time management and prioritization skills.
• Proactive, urgent mindset with a drive to achieve goals.

Responsibilities

• Conduct targeted prospecting campaigns to develop high-quality outbound leads and opportunities.
• Collaborate with marketing and sales to execute structured prospecting plans with clear calls to action.
• Upsell additional products and services to existing customers.
• Respond promptly to inbound and campaign leads (MQLs).
• Run weekly territory forecasts and contribute to yearly plans.
• Schedule discovery calls for Account Executives and maintain CRM records in Salesforce.
• Identify and prioritize prospecting opportunities using marketing tools.

Skills

Business development

Collaboration

Communication

Time management

Urgency & initiative

Teamwork

Drive & grit

Salesforce

Tools

Salesforce

Job description

Overview

About JAGGAER

JAGGAER is a global provider of AI-powered procurement software for complex sourcing, supply and spend. More than 1,400 global enterprises across manufacturing, public sector, higher education and other industries use our platform to manage sourcing, contracts, invoicing, payments and supplier relationships in one place.JAGGAER One connects Source-to-Contract, Procure-to-Pay and Supplier Intelligence, with embedded AI (JAI) that helps teams move faster, stay compliant and make better decisions. Our platform supports a supplier community of more than 13 million and manages $2.9 trillion in annual spend.

Behind the technology is a global team guided by our TEAM values: Transparency, Entrepreneurial Spirit, Accountability and Metrics-Driven Results.

For more information, visit www.jaggaer.com.

What We're Looking For:

We’re looking for a Sales Development Representative. You’re a front-line A-player who identifies qualified leads and opportunities. This role offers strong development opportunities for candidates looking to build and expand their professional experience.

This high-performing team is part of the exciting JAGGAER Talenthub, which offers a structured growth path into senior sales and presales roles.

JAGGAER is looking for talented individuals looking to make a career in SAAS.

Principal Responsibilities

• Conduct targeted prospecting campaigns across focused industries and regions to develop high-quality outbound leads and opportunities
• Collaborate with marketing and sales to execute innovative, structured, and strategic prospecting plans with specific calls to action
• Upsell additional products and services to existing customers
• Immediate action on inbound and campaign leads (MQLs)
• Run weekly territory forecasts while executing against yearly plans.
• Schedule Discovery Calls for the AEs
• Record and document all activities in CRM (Salesforce), following company protocol
• Leverage other marketing tools to identify and prioritize prospecting eYorts while validating and cleansing data
• Achieving the monthly quota of qualified opportunities
• Contribute to the research and creation of targeted prospect lists
• Own data management relative to performance, campaign, and operational execution
• Provide amazing prospect and customer experiences

Position Requirements

• Minimum of 2 years proven business development; success through effective use of core sales tools. All relevant industry experience will be considered favourably.
• Demonstrated ability to collaborate with a distributed sales team
• Capability of understanding the prospect's pain points, requirements, and correlating potential business value
• Strong and professional communication skills – written, verbal, and presentation
• Aptitude to manage numerous requests and time demands while achieving goals
• Promotes a strong sense of urgency for reaching goals and key deliverables. Acts without being told what to do. Brings new ideas to the company
• Contributes fully to the team eYort and plays an integral part in the smooth running of teams without necessarily taking the lead
• Drive, grit, team-oriented: strong desire to compete and win

Success Is This Position

• Achieving monthly, quarterly, and annual Qualified Opportunity creation goals
• Achieving annual ACV contribution from SDR-sourced Qualified Opportunities
• Understanding and articulating JAGGAER’s value and how each of our solutions provides business value and impact to customers
• Gain intimate knowledge of the SDR’s dedicated industries
• Strong collaboration with the respective vertical team on top target plans
• Consistent, daily effort to achieve goals

Deliverables:

• Weekly reporting of successes, challenges, and the following week’s priorities
• Bi-Weekly collaboration with dedicated vertical Accounts Executives and Marketing.
• Build and maintain a pipeline
• Sales Qualified Leads

Our Values

At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them—the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.

Transparency – Openness Builds TrustCandor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.Entrepreneurial Spirit – Own It, Drive It, Make ItA scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth.Accountability – Thumbs In, Not Fingers OutWe take responsibility ourselves before pointing elsewhere.Metrics-Driven Results – Outcomes Over ActivitiesData and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact.

What We Offer:JAGGAER offers comprehensive benefits, tools, and resources to help you and your family manage your overall wellness and help you plan for the future. Our benefits include best-in-class medical, dental and vision plans, company paid life and disability insurance, generous personal and parental time off, flexible work options, adoption assistance, continuing education and well-being reimbursement programs, 401(k) matching, pet insurance, and more!

EEO & ACCESSIBILITY:At JAGGAER, we believe everyone deserves the opportunity to do their best work and be treated with respect. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees.Employment decisions are based on qualifications and valid job requirements, without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, military service, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

JAGGAER is proud to be an Equal Opportunity/Affirmative Action Employer and maintains affirmative action programs for individuals with disabilities and protected veterans. We provide reasonable accommodations to qualified applicants and employees with disabilities as required by applicable law. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: [e-mail]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

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