Sales Development Representative - Rochester

Tom James Company; City of Rochester (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Growth investment

Income potential

Uncapped commissions

Coaching program

Job summary

Tom James Company is seeking a motivated Sales Development Representative for an in-person, full‑time role. You will generate new leads, set appointments, and build a robust sales pipeline through outbound outreach and social channels.

Ideal candidates will be sales‑driven, coachable, and customer‑focused, with strong communication skills and the ability to work in a dynamic team environment. Training and growth opportunities are offered as part of our program.

Qualifications

• Desire to pursue a sales career.
• Ability to work independently without constant supervision.
• Strong communication and organizational skills.
• Able to receive feedback and apply business development practices.
• Exceptional customer service skills.
• Proficient with Google Drive products and Microsoft Outlook.
• Thrives in a fast-paced team environment.
• Capable of bending and lifting up to 20 lbs.
• Valid driver’s license required (exceptions for certain markets).
• Sales experience is a plus.

Responsibilities

• Prospect for potential clients using platforms like ZoomInfo and LinkedIn.
• Generate appointments via outbound calls to prospects and existing customers.
• Build a steady pipeline of opportunities.
• Work in the field with a sales leader twice a week.
• Ensure client details are prepared for visits.
• Manage professional social media channels.
• Support client relations with manufacturing facilities.
• Maintain a professional image.

Skills

Desire for sales career

Independent work

Strong communication

Feedback-driven

Customer service

Tech savvy (G Suite & Outlook)

Team-oriented

Lifting 20 lbs

Driver's license

Sales experience a plus

Tools

ZoomInfo

LinkedIn Sales Navigator

Google Drive

Microsoft Outlook

Job description

Sales Development Representative

About Tom James

Join a forward-thinking company dedicated to your growth and success. We believe that our greatest asset is our people. By being 100% invested in you, we create a supportive environment where you can thrive and capture your full potential.

Key Benefits

• 100% Investment in Your Growth: We prioritize your development and success. From our robust sales training program to mentorship opportunities, we provide the resources and support you need to excel in your role and achieve your career goals. Your success is our success!
• Control Your Income: Enjoy the freedom to shape your financial future. With our unique compensation structure, you can determine your income based on your efforts and achievements through earning hourly and commission bonuses.
• Unlimited Opportunities: Your potential is only limited by your ambition. Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
• Build a Success Mentality: We will identify your individual selling style and build a formal coaching program that strategically maximizes your talents. As you transition into leadership roles, a whole new level of coaching is made available so you can learn from other successful leaders.

The Role

The Sales Development Representative (SDR) role is a full-time, in-person opportunity. Our SDRs play a critical role in expanding our company by generating new leads through phone calling and prospecting methods. We seek driven, hardworking individuals who want a higher-level professional opportunity in a sales environment.

Individuals in this program will develop skills and success mindsets preparing them for a long-term career at Tom James. Those who demonstrate work ethic, coachability, aptitude for sales and a desire to succeed have the opportunity to be promoted to an Outside Sales Professional.

careers.tomjames.com

SDR Responsibilities

• Prospecting for potential new clients utilizing platforms (ZoomInfo, LinkedIn Sales Navigator, and others)
• Generates appointments through outbound calls to prospects and existing customers
• Continually build a pipeline of high-quality opportunities
• Works in the field with sales leader 2 times per week
• Ensures all necessary client details are made for your sales leader's client visits each day
• Manages professional social media channels
• Clientele Management Processes with manufacturing facilities
• Maintains a professional image

SDR Qualifications

• Desire to be in a sales career
• Ability to manage and complete tasks independently without the need for constant supervision
• Strong communication and organizational skills
• Ability to receive feedback and implement our proven business development practices
• Exceptional customer service skills
• Proficient in various technologies, including Google Drive products and Microsoft Outlook
• Excels in fast-paced team environments
• Capable of bending and lifting up to 20 lbs
• Valid driver's license required, with exceptions for certain markets (New York City, Chicago, Toronto, or London)
• Experience in a sales-oriented environment is a plus!

Who Are We?

Tom James Company is the world's largest retailer and manufacturer of custom clothing. We have almost 60 years of direct selling expertise in the custom clothing industry. We have grown from a single store, to stores throughout 4 continents and more than $500 million in sales. We are vertically integrated which allows us to have complete control over the quality of the garment's we are providing to our clients.

Our sales force consists of highly motivated, service- and sales-minded professionals that strive for growth and leadership. By finding and developing long-term, loyal clients, our people build lifestyles to support their personal and professional goals. Our clients are highly successful, busy professionals who desire convenience, quality and excellent service—which we deliver to them.

Join Us!

If you’re ready to take control of your career, maximize your potential, and be part of a team that supports your ambitions,

We can’t wait to embark on this journey with you!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.