Sales Development Representative - Mandarin Speaking DR

Doordashusa; Boston (MA); On-site; USD 20,636 - 34,715; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks paid parental leave

Health benefits including medical, dental, and vision

Flexible paid time off

Job summary

Doordashusa is seeking a Sales Development Representative in Boston, MA, focused on high-volume outreach to engage SMB restaurant owners. The role involves prospecting, identifying decision-makers, and securing meetings with field sellers to drive business growth.

Candidates should have over 1 year of experience in outbound cold calling, strong communication skills, and experience using tools like Salesforce and Google Apps. This position also supports career growth within DoorDash's Sales organization.

Qualifications

• 1+ years experience in high-volume outbound cold calling.
• A track record of exceeding targets in previous roles.
• Exceptional communication skills essential for outreach.

Responsibilities

• Identify and qualify key merchants in the market.
• Conduct 65+ cold calls and emails daily.
• Partner with field sellers to secure meetings.

Skills

High-volume cold calling

Exceptional written and verbal communication

Proactive problem-solving

Creative outreach tactics

Experience with Salesforce

Mandarin speaking

Tools

Salesforce

Google Apps

Job description

About the Team

The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. We build deep, hyper-local relationships with the most sought-after SMB restaurants in each region. By sourcing and qualifying new merchants, the Sales Development team drives the top of the funnel for Outside Sales and fuels the growth of partnerships that strengthen restaurant operations, accelerate consumer demand, and improve DoorDash’s bottom line.

About the Role

We’re looking for a Sales Development Representative (SDR) who is energized by high-volume outreach, enjoys uncovering opportunities through conversation, and wants to build a career in sales. In this role, you will own the early stages of the sales process—prospecting, identifying decision makers, qualifying interest, and securing meetings for our field sellers across your assigned region.

You’ll engage SMB restaurant owners through high-volume outreach, using thoughtful messaging and targeted tactics to spark interest and qualify opportunities. You’ll manage and track prospects in Salesforce and Google tools to ensure a smooth handoff to the appropriate field seller, with occasional field exposure to deepen your understanding of the full sales cycle.

This role is ideal for someone who thrives in fast-paced conversations, brings discipline and creativity to their outreach, and is eager to build the foundation for a future full-cycle career within DoorDash’s Sales organization.

We expect this role to be flexible and will travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity.

You're excited about this opportunity because you will…

• Identify, contact, and qualify the most important merchants and their decision makers in your market
• Conduct high-volume cold calling (65+ dials per day) and emailing to generate interest and secure qualified meetings
• Partner with field sellers to secure meetings that move the business forward
• Refine sales messaging, prospecting, qualifying, and closing techniques
• Build expertise in lead generation, consultative discovery, and storytelling
• Gain exposure to both inside and outside sales motions to broaden your skill set

We're excited about you because you have…

• 1+ years experience in high-volume outbound cold calling
• A track record of exceeding daily, weekly, or monthly goals
• Exceptional written and verbal communication skills
• Proactivity in problem solving and comfort working autonomously
• Creative outreach tactics that open doors and spark conversation
• A talent for motivating potential partners to recognize the value DoorDash can bring to their business
• Experience navigating sales tools and internal tools (Salesforce, Google Apps)
• A willingness to learn quickly, adapt to change, and absorb feedback
• Mandarin-speaking candidates are strongly preferred for this role; however, we are still excited to consider highly qualified candidates who do not speak Mandarin.

Applications for this position are accepted on an ongoing basis.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

National base pay range in the United States (including Illinois and Colorado): $14.98—$25.20 USD

Total on-target earnings (base + commissions) in the United States (including Illinois and Colorado): $31.30—$46 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.