Sales Development Representative, Inbound - APJ

vanta; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Industry-competitive salary & equity

Healthcare stipend

Parental Leave

Wellness stipend

Remote work stipend

Commuter benefits

Annual leave 20 days

Company holidays 9

Team events

Global offices

Job summary

Vanta is seeking an SDR to drive outbound pipeline and own live chat for APJ customers. You will work closely with Marketing to optimize engagement, qualify opportunities, and route leads to the right sales teammates.

The role emphasizes collaboration, curiosity, and customer focus in a fast-growing SaaS environment with hybrid office attendance and AI-enabled tools. Experience with customer-facing roles is a plus.

Qualifications

• Excited to start a career in SaaS sales and eager to learn in a fast-paced, high-growth environment.
• A naturally curious communicator who enjoys engaging with people and building relationships.
• Customer-focused, with the ability to understand customer needs and create a positive first impression for every prospect.
• Coachable and open to feedback, with a growth mindset and a desire to continuously improve.
• Organised and able to manage multiple conversations and priorities while maintaining strong attention to detail.
• Comfortable working collaboratively with Sales, Marketing, and other cross-functional teams.
• Interested in using data, experimentation, and AI to improve how you work and deliver better outcomes.
• Proactive and self-motivated, taking ownership of your work and looking for opportunities to contribute beyond your day-to-day responsibilities.
• Previous customer-facing experience (such as retail, hospitality, customer service, or internships) is a plus, but not required.
• Able to work in a hybrid environment, coming into the office three days per week.
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

Responsibilities

• Become an expert in Vanta's value proposition and product to confidently engage with prospective customers across inbound channels.
• Own Vanta's live chat experience across APJ by responding to prospective customers, qualifying opportunities, and delivering a high-quality first interaction with our brand.
• Partner closely with Marketing to continuously improve live chat performance, conversion rates, and the overall visitor experience through testing and experimentation.
• Support expansion into new markets by testing inbound engagement strategies, refining qualification approaches, and providing feedback that informs go-to-market decisions.
• Identify high-potential opportunities, qualify customer needs, and route prospects to the appropriate sales team members.
• Maintain accurate records of customer interactions, insights, and outcomes in Salesforce and other sales tools.
• Share customer feedback and market insights with Sales, Marketing, and Product teams to help improve messaging, campaigns, and customer experience.

Skills

Communication

Customer focus

Growth mindset

Organised

Data-driven

AI awareness

Team collaboration

Customer-facing experience

Tools

Salesforce

Job description

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

Being an SDR at Vanta is, first and foremost, about hitting targets and driving revenue. But beyond that, it’s about joining a community that is deeply committed to your success and career growth. We believe that the future of our sales organization lies with our SDRs, which is why we place a strong emphasis on enablement and career advancement. You’ll receive the training, support, and mentorship you need to excel, with a clear path to advance within our sales team.

Vanta is growing quickly, we're profitable, and we're continually outpacing our growth targets while maintaining very strong NPS scores. Needless to say, it's an exciting time! We're scaling our Sales Development team with customer-focused SDRs who will take ownership of our outbound sales engine and help to build pipeline as we move up market, and distinguish Vanta as best-in-class to prospects in a burgeoning competitive landscape.

If this sounds like you, and you're excited to join a growing team, we'd love to hear from you.

What you’ll do as a Sales Development Representative at Vanta:

• Become an expert in Vanta's value proposition and product to confidently engage with prospective customers across inbound channels.
• Own Vanta's live chat experience across APJ by responding to prospective customers, qualifying opportunities, and delivering a high-quality first interaction with our brand.
• Partner closely with Marketing to continuously improve live chat performance, conversion rates, and the overall visitor experience through testing and experimentation.
• Support expansion into new markets by testing inbound engagement strategies, refining qualification approaches, and providing feedback that informs go-to-market decisions.
• Identify high-potential opportunities, qualify customer needs, and route prospects to the appropriate sales team members.
• Maintain accurate records of customer interactions, insights, and outcomes in Salesforce and other sales tools.
• Share customer feedback and market insights with Sales, Marketing, and Product teams to help improve messaging, campaigns, and customer experience.

How to be successful in this role:

• Excited to start a career in SaaS sales and eager to learn in a fast-paced, high-growth environment.
• A naturally curious communicator who enjoys engaging with people and building relationships.
• Customer-focused, with the ability to understand customer needs and create a positive first impression for every prospect.
• Coachable and open to feedback, with a growth mindset and a desire to continuously improve.
• Organised and able to manage multiple conversations and priorities while maintaining strong attention to detail.
• Comfortable working collaboratively with Sales, Marketing, and other cross-functional teams.
• Interested in using data, experimentation, and AI to improve how you work and deliver better outcomes.
• Proactive and self-motivated, taking ownership of your work and looking for opportunities to contribute beyond your day-to-day responsibilities.
• Previous customer-facing experience (such as retail, hospitality, customer service, or internships) is a plus, but not required.
• Able to work in a hybrid environment, coming into the office three days per week.
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

What you can expect as a Vanta’n:

• Industry-competitive salary and equity
• Healthcare stipend towards health insurance for you and your dependents
• 16 weeks paid Parental Leave for all new parents
• Health & wellness stipend
• Remote workspace, internet, and cellphone stipend
• Commuter benefits for team members who attend the office
• 20 days of Annual Leave per year
• 9 company-paid holidays
• Virtual team building activities, lunch and learns, and other company-wide events!
• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust—all in a way that's real-time and transparent.