Sales Development Representative

Dialpad, Inc.; Tempe (AZ); Sur place; USD 50 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Comprehensive benefits

Growth opportunities

Résumé du poste

Dialpad is seeking a Sales Development Representative to build prospect lists, manage the pipeline, and collaborate with Account Executives on strategic campaigns in Tempe, AZ. You will contact target accounts via phone, email, and social channels, developing a strong sales foundation and contributing to a high-velocity growth environment.

You will join a team focused on acquiring new customers, qualifying leads, and creating opportunities for Account Executives.

Qualifications

• 1+ year of experience in a Sales Development or similar customer-facing role.
• Strong verbal and written communication skills.
• Efficient, organized, and detail-oriented.
• Motivated with a desire to meet quotas.
• Curious and resourceful with a growth mindset.

Responsabilités

• Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.
• Consistently meet or exceed the quota of sales-qualified opportunities for the Account Executive team.
• Embrace a growth mindset by prioritizing sales enablement activities.
• Show enthusiasm to learn and implement sales methodologies such as SPICED and BANT.
• Learn to navigate Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad.
• Partner closely with your manager, peers, and Account Executives to improve messages, processes, and daily activities.

Connaissances

Efficient

Organized

Detail-oriented

Motivated

Strong communicator

Curious

Sales experience

Outils

Salesforce

ZoomInfo

Outreach

Sales Navigator

Dialpad

Description du poste

About DialpadDialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T‑Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As a Sales Development Representative, you’ll own building prospect lists, manage the pipeline, and maintain in‑depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision‑makers. You’ll connect with prospects using all communication channels (phone, email, and social media). In addition, you’ll bring your confidence, commitment, and love of winning to hone your craft and launch yourself into a successful sales career!

Dialpad’s Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! In this role, you’ll combine prospecting, lead qualification, and industry research to create qualified sales opportunities for your Account Executives. Dialpad’s Sales Development Representative team nurtures relationships with prospects, becoming the initial point of contact by performing outreach through calls, emails, and social media. This team works closely with Account Executives and has the opportunity for close mentorship and professional development.

This position reports to our Sales Development Manager and is based in our Tempe, AZ Office.

What you’ll do

• Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.
• Consistently meet or exceed the quota of sales‑qualified opportunities for Dialpad’s Account Executive team.
• Embrace a growth mindset by prioritizing sales enablement activities.
• Show enthusiasm to learn and implement various sales methodologies such as SPICED and BANT.
• Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad.
• Partner closely with your manager, peers, and Account Executives to improve messages, processes, and daily activities.

Skills you’ll bring

• Efficient, organized, and detail-oriented.
• Highly motivated and committed to achieving success, both individually and within a team.
• Excellent verbal and written communication skills and confidence.
• Demonstrated sense of curiosity, motivation, and resourcefulness.
• 1+ year of experience in a Sales Development or similar customer‑facing role.

Why Join Dialpad

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee’s impact
• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting‑edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work , ensures that every employee feels valued and empowered to contribute to our collective success.

Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.