Sales Development Representative

DocuSign; Seattle (WA); On-site; USD 29,411 - 40,101; Full time

Benefits offered by this job

Paid Time Off

Paid Parental Leave

Health Benefits Plans

Retirement Plans

Learning and Development Options

Compassionate Care Leave

Job summary

A leading e-signature firm is seeking a Sales Development Representative in Seattle to manage outbound communication with potential clients. This role involves qualifying leads, strategic selling, and scheduling meetings with Account Executives. The ideal candidate will possess a university degree and strong communication skills, with a hybrid work model involving both in-office and remote work. This opportunity offers an engaging environment within a rapidly growing SaaS company.

Qualifications

• Able to handle outbound calls effectively to potential clients.
• Prior sales experience is preferred.
• Strong problem-solving and interpersonal skills.

Responsibilities

• Make outbound calls to potential clients who expressed interest.
• Qualify prospective customers through strategic questioning.
• Schedule appointments for Account Executives.

Skills

Excellent verbal and written communication skills

Ability to form strong business relationships

Driven and enthusiastic nature

Education

University degree or relevant tertiary qualification

Job description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

What you’ll do

The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based upon our general market focus. The SDR qualifies prospective customers through targeted questions about their business strategy then leverages this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients. Sales Development Reps will receive hands‑on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in‑depth experience in a rapidly growing SaaS company. This position is an individual contributor role reporting to the Manager, SDR.

Responsibility

• Make outbound calls to prospects who have expressed interest in learning more about Docusign


• Make outbound calls to prospects who are deemed to reside in one of Docusign’s core vertical markets


• Share information about Docusign and ask questions about the prospect’s business intentions


• Discern propensity to buy and forward good potential leads to the Sales Account Executives to pursue


• Schedule appointments between prospects and Account Executives


• Record prospect information in CRM database

Job Designation

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

What you bring

Basic

• A university degree or relevant tertiary qualification

Preferred

• Prior experience working in sales


• A driven, enthusiastic and hard‑working nature


• The ability to form strong business relationships


• Excellent verbal and written communication skills

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $22.40/hour - $30.58/hour

Illinois, Colorado, Massachusetts and Minnesota: $21.35/hour - $27.08/hour base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $21.35/hour - $29.11/hour

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre‑established sales goals. Non‑Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region


• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement


• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment


• Retirement Plans: select retirement and pension programs with potential for employer contributions


• Learning and Development: options for coaching, online courses and education reimbursements


• Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events

Work Authorization Notice

Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship.

Life at Docusign

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.