Sales Development Representative

Camping World; Grand Rapids (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On the job training

Job summary

Camping World is seeking a Sales Development Representative in Grand Rapids to nurture prospects from first contact to post-sale support. You will build a structured sales funnel, generate appointments through outbound calls, and collaborate with the sales team to ensure a seamless journey from contact to sale.

You will use scripts, maintain CRM records, and align with marketing campaigns to maximize lead generation and conversions. Prior CRM experience and energy for sales are essential.

Qualifications

• Strong written and verbal communication, track record in sales.
• Results-driven with motivation to achieve targets.
• Excellent customer service and relationship-building.
• Good time management; able to multi-task and prioritize.
• CRM experience; familiarity with VinSolutions is a plus.

Responsibilities

• Nurture and cultivate relationships from initial contact to post-sale support.
• Generate appointments through outbound calls and inquiries.
• Understand customer needs and explain RV products and services.
• Use scripts for initiating and receiving calls.
• Make 8–10 outbound calls per hour to schedule appointments.
• Record data in CRM and manage appointments, calls, and interactions.
• Align with marketing campaigns to boost leads and conversions.
• Track personal performance metrics and seek coaching.
• Support customer satisfaction and online reputation.
• Collaborate with sales team for seamless journey from contact to sale.
• VinSolutions experience is a huge plus.

Skills

Clear and concise communication

Results driven & sales oriented

Excellent customer service

Time management & multitasking

CRM experience

Tools

VinSolutions

Job description

As a Sales Development Representative you will be a key contributor to our enterprise wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry. The goal is to drive sustainable financial growth through boosting sales and forging lasting relationships with our customers.

What You’ll Do

• As the Sales Development Representative (SDR), you will take ownership of nurturing and cultivating relationships with our prospects throughout their entire journey, from initial contact to post-sale support. Your pivotal role involves creating a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for our sales team.
• Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques.
• Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our RV products and services.
• Utilize provided scripts and talking points for both initiating and receiving phone calls.
• Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments.
• Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions. Maintaining accurate and up-to-date data is essential for efficient follow-up and tracking.
• Stay up-to-date with all ongoing marketing campaigns and promotions. Align your efforts with marketing initiatives to leverage their impact on lead generation and sales conversion.
• Regularly track and analyze your personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
• Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success.
• Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets.
• Collaborate with sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale.
• VinSolutions experience is a huge plus!

What You Need To Have For The Role

• Clear and concise written and verbal communication
• Results driven and motivated for sales
• Excellent customer service
• Effectively manages responsibilities with time management to reach goals
• Ability to multi-task while demonstrating strong organizational skillsHas prior CRM experience and is very computer savvy
• Previous sales experience a plus
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $35,000 - $55,000 or more. This is a variable pay role with uncapped variable pay.

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On the job training opportunities
• Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more!
• Part-time associates are offered access to dental & vision coverage!

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.