Sales Development Representative

Zscaler; Dallas (NC); Hybrid; USD 45,000 - 64,000; Full time

Benefits offered by this job

Health plans

Paid time off

Parental leave

Retirement plan

Education reimbursement

In-office perks

Job summary

Zscaler, a leading cloud security company, is hiring a Sales Development Representative for a hybrid role with 2 days in the office (Plano, TX; Raleigh, NC; Boston, MA). You will drive the early-stage pipeline by researching, prospecting, and coordinating qualified appointments with key decision makers in global 2000 firms.

You will use CRM to manage contacts and opportunities, collaborate with the sales team, and contribute to revenue growth while upholding our DNA of ownership, trust, and

Qualifications

• Proven history of exploring AI tools to enhance daily workflows and problem-solving.
• Bachelor's degree or relevant experience.
• Customer-oriented background (sales, support, or customer service).
• Skills in account development, opportunity qualification, pre-call planning, call structure/control, or time and territory management.

Responsibilities

• Researching and prospecting into organizations by emailing, calling, networking and other creative means to lead early stage pipelines
• Qualifying and scheduling well qualified appointments with main decision makers within global 2000 or "targeted" companies through inbound and outbound leads
• Utilizing the CRM to maintain accurate activity, contact, and account information of all customers and prospects

Skills

AI tools curiosity

Customer-oriented

Account development

Opportunity qualification

Pre-call planning

Call structure

Time and territory management

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Sales Development Representative to join our team. This is a Hybrid role, reporting to the Manager of Sales Development in the Sales Development department. You will have the opportunity to be a key contributor to Zscaler’s sales pipeline and revenue growth through lead qualification.

This is a hybrid onsite role that requires 2 days a week in the office (Plano, TX/Raleigh, NC/or Boston, MA)

What You’ll Do (Role Expectations)

• Researching and prospecting into organizations by emailing, calling, networking and other creative means to lead early stage pipelines
• Qualifying and scheduling well qualified appointments with main decision makers within global 2000 or "targeted" companies through inbound and outbound leads
• Utilizing the CRM to maintain accurate activity, contact, and account information of all customers and prospects

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action

What We’re Looking For (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• Bachelor's degree or relevant experience
• Customer-oriented background (sales, support, or customer service)
• Skills in account development, opportunity qualification, pre-call planning, call structure/control, or time and territory management

What Will Make You Stand Out (Preferred Qualifications)

• Experience with CRM systems (preferably salesforce.com)
• Experience in an outbound-focused sales position

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$44,625—$63,750 USD

Equal Employment Opportunity Statement

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.