Sales Development Representative

Avnet; Chandler (AZ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

401K and Pension Plan

Medical, Dental, Vision, Life

Disability Insurance

Education Assistance

Employee Development Resources

Mentorship Programs

Flexible working arrangements

Job summary

Avnet in Chandler, AZ is seeking an inside sales professional who blends customer service with technical knowledge to sell products, services and solutions to new and existing customers. You will develop trusted relationships, identify opportunities, and drive revenue across the account base.

You will coordinate with product teams, field sales, and suppliers to deliver accurate pricing, timely quotes, and effective solutions.

Qualifications

• Bachelor's degree or equivalent.
• Ability to develop trusted relationships with customers/accounts.
• Experience in inside sales or customer service within a tech distribution environment.

Responsibilities

• Delivers solutions or finds new opportunities for a positive customer experience.
• Directs secured sales opportunities to the proper stakeholder(s), if required.
• Initiates sales inquiries directly to prospective and/or existing customers to promote product offerings, services and capabilities.
• Promptly, directs, and accurately responds to prospective or existing customer information requests.
• Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
• Maintains and expands sales with existing accounts through a high level of customer service and knowledge.
• Coordinates sales efforts with internal teams such as product, materials, field sales, and suppliers.
• Communicates current product information and provides pricing, quotes, and input on final solutions.
• Coordinates inventories, delivery lead times and unit prices.

Skills

Inside sales

Customer service

Lead generation

Account management

Communication skills

Education

Bachelor's degree or equivalent

Job description

Who We Are:At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!Job Summary:Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new, lead generation opportunities and existing customers/account base through a variety of outbound multimedia communications (e.g., telephone, email, fax, portals). Effectively develops and manages trusted relationships for assigned customers/accounts. Promotes company options and solutions to customers on a regular basis. Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the Company. Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics.Principal Responsibilities:Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment, lead generation, and sales methodology.Directs secured sales opportunties to the proper stakeholder(s), if required.Initiates sales inquiries directly to prospective and/or existing customers to promote product offerings, services and capabilities.Promptly, directs, and accurately responds to prospective or existing customer information requests.Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales team and suppliers.Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.Coordinates existing customer requirements for inventories, delivery lead time and unit prices.Other duties as assigned.Job Level Specifications:Developing expertise of business, financials, products/services, the market, or account needs. Expanded knowledge of the industry, markets and sales processes; broadens sales capabilities. Further develops an understanding of the range of products/ services that the organization and its competitors sell and that assigned customers purchase.Works with moderately complex territory/ assigned accounts, products/services, sales or account management processes. May refer to policies, practices and precedents for guidance; determines best course of action to achieve results. Solves sales problems in straightforward situations; analyzes possible solutions using sales experience, judgment and precedent.Works independently within an assigned territory/account base with moderate sized accounts/opportunities. Has flexibility to set and negotiate terms within defined parameters; is beginning to plan own territory or account approach.Collaborates with internal team, managers and support functions. Has direct contact with clients.Impacts own sales quota and that of others; works within a defined territory or account list and to guidelines and policies.Work Experience:Minimum experience required is typically 3+ years with bachelor's or equivalent.Education and Certification(s):Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.What We Offer:Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.Generous Paid Time Off401K and Pension PlanPaid HolidaysFamily Support (Paid Leave, Surrogacy, Adoption)Medical, Dental, Vision, and Life InsuranceLong-term and Short-term Disability InsuranceHealth Savings Account / Flexible Spending AccountEducation AssistanceEmployee Development ResourcesEmployee Wellness, Leadership Development and Mentorship ProgramsBenefits listed above may vary depending on the nature of your employment with Avnet.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at [phone].