Sales & Design Specialist-Brooklyn 3rd St

Herman Miller; New York (NY); On-site; USD 44,000 - 46,000; Full time

Benefits offered by this job

Competitive hourly base with uncapped

Performance-based bonus plan

Medical, dental, and vision insurance

Paid vacation, holidays, and parental

401(k) with 4% company match

Commuter benefits up to $150/month

Generous employee discounts

And more!

Job summary

Herman Miller in New York City is seeking a Sales & Design Specialist who blends design sensibility with consultative selling to help clients create productive spaces. You'll guide clients through a personalized journey, combining product expertise with a client-focused mindset.

You'll inspire customers with in-store demonstrations, design tailored solutions, build strong relationships, and collaborate with the Architecture & Design community to elevate the brand.

Qualifications

• Proven experience in retail sales, interior design, or client-facing design consultation.
• Strong interpersonal and communication skills with a client-first mindset.
• Ability to use Microsoft Office and design/rendering tools.

Responsibilities

• Inspire and educate clients through in-store demonstrations and consultations.
• Design tailored solutions that match clients' needs and wellness goals.
• Drive sales by building relationships and following up on leads.
• Collaborate with Architecture & Design community to grow brand awareness.
• Maintain premium store visuals and merchandising standards.
• Process transactions and manage orders accurately.

Skills

Retail sales experience

Interpersonal and communication skills

Client-focused mindset

Tools

Microsoft Office

Job description

Why join us?

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Why join us?

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

At Herman Miller, you'll be part of a legacy brand that’s shaping the future of how people live and work. You'll have the tools, training, and support to grow your career in a collaborative, design-forward environment.

What We Offer:

• Competitive hourly base with uncapped commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Paid vacation, holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to $150/month
• Generous employee discounts
• And more!

Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)

About the Role:

Are you passionate about design and driven by sales success? As a Sales & Design Specialist at Herman Miller, you'll be the face of a brand that has defined modern furniture for over a century. You'll guide clients through a personalized journey - blending your design sensibility with consultative selling to help them create spaces that support their wellness and productivity.

This is more than a retail role - it's a chance to become a trusted advisor and design consultant for clients who value quality, ergonomics, and timeless style. You'll report directly to the General Manager and play a key role in driving the store's success.

What You'll Do:

• Inspire and educate clients through in-store demonstrations and personalized consultations
• Design tailored solutions that align with clients’ needs, preferences, and wellness goals
• Drive sales by building strong client relationships and proactively following up on leads
• Collaborate with the A&D (Architecture & Design) community to grow brand awareness and partnerships
• Maintain visual merchandising standards and ensure a premium store experience
• Process transactions and manage orders with accuracy and efficiency

What We're Looking For:

• Proven experience in retail sales, interior design, or client-facing design consultation
• Strong interpersonal and communication skills with a client-first mindset
• Proficiency in Microsoft Office and design/rendering tools
• Ability to lift/move items over 20 lbs and adhere to safety protocols
• Flexibility to work weekends, holidays, and extended hours as needed

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $21.00 - $22.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].