Sales & Customer Service Associate

Massage Envy; Ardmore (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a passionate Sales & Customer Service Associate to join their team in Ardmore. This role focuses on delivering exceptional customer experiences and supporting clients on their wellness journeys. You will be responsible for educating clients about services, booking appointments, and driving retail sales. With a competitive pay structure that includes bonuses, and a supportive work culture that values individuality, this position offers a fantastic opportunity for personal and professional growth. If you're ready to make a difference in a thriving community, this role is perfect for you.

Benefits

Healthcare

Matching 401(k)

PTO

Employee Referral Bonus Program

Employee Assistance Program

Flexible Schedule

In-Depth Product Training

Monthly Free Massage

40% Off All Products

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills required.

Responsibilities

• Provide outstanding customer service and make clients feel valued.
• Educate clients on services and promote programs.

Skills

Customer Service

Sales Experience

Math Skills

Computer Skills

Relationship Building

Education

High School Diploma or Equivalent

Job description

Join to apply for the Sales & Customer Service Associate role at Massage Envy

About the Position

Massage Envy Ardmore is seeking a Sales & Customer Service Associate who is passionate about helping others. We support our team to deliver excellent experiences and grow our member base, assisting clients on their wellness journey.

Perks & Pay

• Competitive base pay plus bonuses and commissions
• Healthcare
• Matching 401(k)
• PTO
• Employee referral bonus program
• Employee Assistance Program
• Flexible schedule for better work/life balance
• In-depth product and service training
• Monthly free massage, skincare, or stretch service
• 40% off all products

Qualified Candidates

• High school diploma or equivalent; retail or sales experience preferred
• Strong math and computer skills, ability to multitask
• Excellent people skills and relationship-building ability
• Knowledge of massage and skin care services is a plus

Daily Responsibilities

• Provide outstanding customer service and make clients feel valued
• Educate clients on services, promote programs, book appointments, and encourage retail purchases
• Support clinic operations including greeting clients, scheduling, and answering inquiries
• Grow and retain client base through in-person and outreach efforts

Culture & Support

• Trained leadership invested in your success
• Award programs such as Sales Associate of the Year
• Community that celebrates individuality and knowledge sharing

If you’re ready to join a growing community of passionate professionals, we look forward to meeting you!