Sales & Customer Experience Associate — Flexible Hours

Belk, Inc.; Sumter (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk, Inc. in Sumter, SC is hiring a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, processing transactions, and building relationships. You will drive sales, maintain presentations, and support store operations with a friendly, service-driven approach.

The role is hourly with flexible scheduling, including nights, weekends, and holidays, and requires comfortable use of technology and a team-oriented mindset that enhances customer loyalty.

Qualifications

• Dedication to customer service and helping customers.
• Ability to learn product information and store policies.
• Ownership of tasks and accountability for store success.
• Clear and confident communication with customers and team.
• Comfortable using technology and handheld devices.
• Willingness to work flexible hours including nights, weekends, holidays.
• Regular movement around store areas and accessibility to customers.
• Ability to lift and move at least 40 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Relationship building

Sales skills

Product knowledge

Communication

Tech-savvy

Flexible schedule

Team player

Mobility/physical stamina

Tools

POS system

Tablet/ smartphone usage

Job description

Belk, Inc. in Sumter, SC is hiring a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, processing transactions, and building relationships. You will drive sales, maintain presentations, and support store operations with a friendly, service-driven approach.

The role is hourly with flexible scheduling, including nights, weekends, and holidays, and requires comfortable use of technology and a team-oriented mindset that enhances customer loyalty.