Sales Counselor

Everstory Partners; Richmond (VA); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

STD Insurance

Tuition Reimbursement

Anniversary Award

Aspiring Managers Program

Employee Assistance Fund

Legend Award Program

Funeral & Cemetery Benefits

Employee Referral Bonus

401k Match

Job summary

Everstory Partners in Richmond, VA is seeking a Sales Counselor to assist families with funeral selections and attend services. You will generate leads via walk-ins, inbound calls, and proactive prospecting while selling pre-need and at-need services, cemetery offerings, and merchandise.

The role requires a high school diploma (or equivalent) with some business/sales education preferred, plus one year of sales experience.

Qualifications

• High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.
• 1 year of sales experience preferred.
• Must possess a valid driver’s license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.
• Proficiency in MS Office (Microsoft Excel and Outlook) required.
• Experience working in a CRM (lead management system preferred).
• Strong attention to detail with problem solving skills.
• Strong verbal, written, and interpersonal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• Ability to maintain a high level of discretion and confidentiality when handling sensitive information.
• This position requires availability to work some holidays, evenings and weekends as needed.

Responsibilities

• The Sales Counselor assists families with funeral selections and attends services.
• Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.
• This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property and merchandise.

Skills

Sales experience

Communication skills

Organizational skills

Problem solving

Discretion & confidentiality

Customer service

Education

High school diploma or equivalent

Business/Marketing/Sales education preferred

Tools

Microsoft Excel

Microsoft Outlook

CRM

Job description

Description

About the Role

• Estimated first-year earnings range:
• Uncapped commission and earnings.
• Training Pay of $18.00 per hour for 6 weeks.
• This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property and merchandise.
• The Sales Counselor assists families with funeral selections and attends services.
• Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.

Why Everstory

At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support.

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.

Requirements

Education and/or Experience

• High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.
• 1 year of sales experience preferred.
• Must possess a valid driver’s license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.
• Proficiency in MS Office (Microsoft Excel and Outlook) required.
• Experience working in a CRM (lead management system preferred).
• Strong attention to detail with problem solving skills.
• Strong verbal, written, and interpersonal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• Ability to maintain a high level of discretion and confidentiality when handling sensitive information.
• This position requires availability to work some holidays, evenings and weekends as needed.

Our Investment in You

Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:

• Medical, Dental, Vision, Life, AD&D and STD Insurance
• Tuition Reimbursement
• Anniversary Award for each year of service
• Career Advancement and Training – Aspiring Managers Program
• Everstory Cares – Employee Assistance Fund
• Legend Award Program
• Funeral and Cemetery Benefits
• Employee Referral Bonus
• 401k with Company Match

Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.