Sales Coordinator

California Academy of Sciences; San Francisco (CA); Hybrid; USD 38,000 - 40,000; Full time

Job summary

The California Academy of Sciences is seeking a Sales Coordinator in San Francisco to promote Academy programs and drive revenue, reporting to the Associate Director of Travel Industry Sales. This full-time, hybrid role requires proactive outreach, partnership development, and hands-on program coordination.

You will use Salesforce and Tessitura to manage leads, coordinate events, and support NightLife programming. Evening/weekend availability and Bay Area travel are expected as part of the role.

Qualifications

• Two years’ sales or marketing experience with direct customer engagement.

Responsibilities

• Attend tradeshows, community events, and other tabling opportunities to actively promote Academy programs and products.
• Research new sales channels and opportunities to promote and sell Academy programs.
• Research new strategic partners for sponsorship and marketing partnerships for Academy programs.
• Utilize Salesforce to record all sales activities and communications, and upload and segment lead lists.
• Manage sales email accounts and phone lines, and ensure timely follow-up to product inquiries, and qualify inbound inquiries where applicable.
• Work with Academy program stakeholders to get program information to properly promote products.
• Utilize POS to book Academy program sales and update CRM systems, including Tessitura and Salesforce.
• Assist with on-site group coordination and work orders for all sales programs.
• Assist with NightLife programming research and with NightLife logistics, completing work orders as required, and attend NL events to assist with event execution as required.
• Assist with all aspects of sales programs as needed, including but not limited to licensing, membership, tours, events, tourism, NL, Education, and new products.
• Process payments and vendor agreements for the Sales departments.
• Ability to attend evening and weekends events and travel within the nine Bay Area counties is required.
• Other research assignments for revenue generation as assigned
• Other duties as assigned

Skills

Sales

Communication

Creativity

Persistence

Tools

Salesforce

Tessitura

Job description

About the California Academy of Sciences

The California Academy of Sciences is a globally renowned scientific and cultural institution located in the heart of San Francisco’s Golden Gate Park. Home to a world-class planetarium, aquarium, research center, and natural history museum—all under one living roof—our mission is to regenerate the natural world through science, learning, and collaboration.

Our extensive collections span plants, animals, fossils, and cultural artifacts from across the globe and throughout history. We are a diverse team of leading biodiversity scientists, educators, storytellers, designers, and communicators who work collaboratively to advance knowledge and inspire action through science and storytelling.

When you join the California Academy of Sciences, you become part of a mission-driven community that values curiosity, collaboration, and innovation. Whether you're working behind the scenes in research or engaging the public on the museum floor, your work will help connect people to the natural world and empower them to protect it.

About the Opportunity

The Sales Coordinator is responsible for conducting sales activities to promote Academy products and programs. Reporting to the Associate Director of Travel Industry Sales, and helps the Academy achieve annual revenue goals.

Organizational Culture

Join a team dedicated to the Academy’s mission, vision and values! Currently, the Academy has a new strategic plan including three initiatives – Hope for Reefs, Thriving California, and Islands 2030 – that leverage biodiversity science, environmental learning, and collaborative engagement to regenerate fragile ecosystems around the world. Learn more at https://www.calacademy.org/about-us/major-initiatives.

We hope you are inspired by what we do and are excited to contribute to our mission. The mission of the California Academy of Sciences is to regenerate the natural world through science, learning, and collaboration. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every qualification for the position.

This position is based in San Francisco, California. The specific onsite/hybrid schedule for this position is listed below. This position is part of a bargaining unit represented by Cal Academy Workers United, and will be subject to the terms and conditions of that contract.

Key Responsibilities

• Attend tradeshows, community events, and other tabling opportunities to actively promote Academy programs and products
• Research new sales channels and opportunities to promote and sell Academy programs
• Research new strategic partners for sponsorship and marketing partnerships for Academy programs
• Utilize Salesforce to record all sales activities and communications, and upload and segment lead lists
• Manage sales email accounts and phone lines, and ensure timely follow-up to product inquiries, and qualify inbound inquiries where applicable
• Work with Academy program stakeholders to get program information to properly promote products
• Utilize POS (Point of Sale) to book Academy program sales and update CRM systems, including Tessitura and Salesforce
• Assist with on-site group coordination and work orders for all sales programs
• Assist with NightLife programming research and with NightLife logistics, completing work orders as required, and attend NL events to assist with event execution as required
• Assist with all aspects of sales programs as needed, including but not limited to licensing, membership, tours, events, tourism, NL, Education, and new products
• Process payments and vendor agreements for the Sales departments
• Ability to attend evening and weekends events and travel within the nine Bay Area counties is required
• Other research assignments for revenue generation as assigned
• Other duties as assigned

Qualifications:

• Two years’ sales or marketing experience with direct customer engagement
• Excellent communication skills
• Creative and out-of-the-box thinker
• Naturally self-disciplined, tenacious, practical, and results-oriented

Physical Environment:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Compensation and Benefits:

The hourly range for this position is $27.64- $28.76. Actual compensation will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications and aligned with the internal peer group. We believe in fair and equitable compensation practices and are committed to providing competitive salaries within the industry and market standards. The Academy offers a total compensation package that emphasizes both base salary and comprehensive benefits based on the hours per week worked. Further details regarding compensation and benefits will be discussed during the interview process.

Schedule

Full-Time, Hybrid, 40 hours per week

The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).