Sales Coordinator

crestline-external; Orlando (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Springhill Suites/Fairfield Inn & Suites Orlando at SeaWorld is seeking a Sales Coordinator to support the sales team, drive relationships, and manage group needs. This administrative role involves processing leads, maintaining databases, and assisting in servicing in-house groups.

The ideal candidate has an Associate's Degree or equivalent experience and proficiency in Microsoft Office. A background in the hotel industry is preferred. Join us to create unforgettable guest experiences!

Qualifications

• Proficient in Microsoft Office products including Word, Excel, and Outlook.
• Experience in a hotel or related industry preferred.

Responsibilities

• Assist the sales staff in all sales-related duties.
• Process incoming business leads.
• Maintain files and sales databases.
• Ensure efficient communication of group needs.

Skills

Microsoft Office proficiency

Sales support

Communication

Education

Associate's Degree or equivalent work experience

Job description

Are you passionate about creating unforgettable guest experiences and driving business success?

At Springhill Suites/Fairfield Inn & Suites Orlando at SeaWorld, we are seeking a dynamic Sales Coordinator to be the heartbeat of our sales team — supporting strategy, building relationships, and ensuring every detail shines.

Sales Coordinator

Overview

The Sales Coordinator will assist in the execution of the administrative process, service, detail, and efficiently communicate to all departments the group needs from the time of booking through check out date. This includes:

• Executing the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for the hotel.
• Efficiently performing all assigned sales duties including processing incoming leads and executing sales reporting requirements.
• Ensuring all deadlines are met, performing assigned duties, maintaining sales data files, and acting as a liaison between hotels and clients.

Potential Career Paths

Sales Manager - Senior Sales Manager - Director of Sales - Director of Sales & Marketing - Area Director of Sales - Regional Director of Sales - Regional Vice President of Sales - Vice President of Sales & Marketing

Key Duties & Responsibilities

• Assist the sales staff in all sales-related duties for group, corporate and catering-related businesses.
• Process all incoming business leads as directed by DOS or GM.
• Assist in the servicing of in-house groups from the sales office.
• Act as a liaison between hotel sales office and client.
• Maintain files and sales databases as per company standards.
• Ensure efficient communication of group needs to hotel operations staff.
• Execute assigned sales reporting and ensure all deadlines are met.
• Follow-up on all special projects and assignments given by the DOS.
• Other responsibilities as assigned.
• Responsibilities are subject to change.

Education and Experience

• Associate's Degree (two-year college or technical school) or Work Equivalent.
• Must be proficient in Microsoft Office products to include Word, Excel, and Outlook.

Preferred Skills and/or Education

• Experience in a hotel or related industry preferred.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.