Sales Coordinator

Hospitality America; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Paid vacation

Retirement Plan

Job summary

Hospitality America is seeking a proactive Sales Coordinator for Hampton Inn & Suites Miami Coconut Grove to join a fast-paced team. You will support the property sales group by handling inquiries, coordinating reservations, preparing proposals, and assisting with group bookings.

Strong communication and customer service skills are essential to succeed in this role. The position emphasizes a collaborative PEACH-driven environment with opportunities for growth, competitive salary, and benefits in

Qualifications

• Hotel, sales or customer service experience preferred.
• Exceptional verbal and written communication skills.

Responsibilities

• Greet visitors and answer calls to support the property sales team.
• Qualify potential customers via in-person, email, and phone interactions.
• Assist with RFP responses, proposals, contracts, BEOs, and meeting arrangements.
• Support the Director of Sales with reservation requests and group master account creation.
• Maintain inventory and create marketing collateral (printed/electronic).
• Coordinate meeting room setup and catering or breakfast requests as needed.

Skills

Sales experience

Customer service

Communication skills

Job description

Do you thrive on connecting with people, creating exceptional experiences, and making an impact while enjoying a competitive salary and benefits package? Do you like working in a fast-paced, dynamic, and fun environment? Hampton Inn & Suites Miami Coconut Grove is seeking a proactive, energetic, and detail-oriented Sales Coordinator where you’ll have the opportunity to showcase your sales and customer service skills.

About Us

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel operations through a principled approach guided by our values, P.E.A.C.H.:

• PASSIONATE – Passionate with the spirit to serve.
• EXCELLENCE – Committed to excellence that inspires results.
• ADAPTABLE – Adjust, adapt, and overcome.
• COMMUNITY – Creators of a collaborative community invested in growth.
• HUMBLE – Humble, trustworthy, and transparent.

If you want to elevate your hospitality career in a collaborative, team-spirited environment,

What You’ll Do

Sales Responsibilities

• Support the property sales team by greeting visitors, answering calls, processing leads, handling reservations, researching billing inquiries, compiling reports, and maintaining files.
• Communicate with group and business travel customers in person, via email, and over the phone to qualify potential customers.
• Assist with RFP responses, proposals, contracts, BEOs, and meeting arrangements.
• Support the Director of Sales with reservation requests and group master account creation.
• Maintain inventory and create printed/electronic marketing collateral.
• Serve as the point of contact for meeting room setup and assist with catering or breakfast requests as needed.

Team Collaboration

• Participate in Sales Department meetings and collaboration meetings.
• Support a productive team environment that embodies PEACH.

Why Hampton Inn & Suites Miami Coconut Grove

Competitive Salary & Benefits

• Medical coverage
• Paid vacation
• Retirement Plan

Exciting and Fun Work Environment

We believe you should enjoy coming to work every day!

Training & Growth Opportunities

Top-notch development to help you excel in your career.

Nationwide Hotel Employee Rates

Select properties across the country.

Education & Experience

• Hotel, sales, or customer service experience preferred.
• Exceptional verbal and written communication skills.
• Ability to thrive in a fast-paced, high-pressure environment where priorities constantly change.

Physical Demands

• Must be able to stand for prolonged periods.
• Must be able to lift up to 50 pounds.
• Must be able to navigate various areas of the hotel premises.

Travel

Less than 5%

Equal Opportunity Employer

Hospitality America, LLC provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.