Sales Coordinator

Dobbs Peterbilt; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Dobbs Truck Group in Memphis seeks a Sales Coordinator to own the truck sales process, ensure high customer satisfaction, comply with laws, and deliver timely reporting for management.

The role involves organizing truck files, producing delivery paperwork, calculating taxes, delivering monthly sales and inventory reports, and supporting flooring audits with OEM or banking partners, while coordinating with regional sales teams.

Qualifications

• 3 years office experience.
• 2 years of experience in Accounting.
• 2 years of experience in a retail environment.
• Bachelor's degree.
• Intermediate to Advanced knowledge of Microsoft Excel, Word, and Outlook.

Responsibilities

• Relay production information between factories and sales teams.
• Organize physical and master truck files to ensure thoroughness and accuracy.
• Produce all delivery paperwork for new and used trucks for assigned region or salespeople.
• Calculate and understand application of Federal Excise Tax for each deal.
• Deliver monthly report of sales activity and inventory information to management as needed.

Skills

Organization skills

Communication skills

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees.

Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.

We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group.

I. General Job Description

This position will be responsible for taking ownership of the truck sales process to ensure high customer satisfaction, compliance with laws and regulations, and timely and accurate reporting for management.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Responsibilities

• Relay production information between factories and sales teams.
• Organize physical and master truck files to ensure thoroughness and accuracy.
• Produce all delivery paperwork for new and used trucks for assigned region or salespeople.
• Calculate and understand application of Federal Excise Tax for each deal.
• Deliver monthly report of sales activity and inventory information to management as needed.
• Assist with monthly flooring audits with OEM or banking agents, including truck location verification, payment status, and financing information.
• Assist with asset tracking and movement.
• Produce truck inventory reports and update locations for all units in real time.
• Collect information and produce monthly Key Performances Indicator reports to Sales Managers.
• Provide AP support of processing all vendor invoices related to truck sales and organization of master truck files for the calculation of monthly commissions to sales team.
• Attach all customer signed specifications, purchase orders, and deposits.
• Assist with submissions to factories and tracking status of receipt of credits.
• Perform licensing and title services on trucks when necessary.
• Issue local purchase orders for new and used trucks as authorized by management.
• Reconcile to ensure all costs are appropriately tracked for each sale.
• Utilize project management tool to ensure accuracy and timely completion of each deal.
• Take ownership of the sales process to ensure sales reps are following policies and procedures.
• Work in a team with other regional Sales Coordinators to deliver high quality customer service.
• Acquire and maintain registered public notary license.

II. Minimum Job Qualifications

• 3 years office experience.

III. Desired Job Qualifications

• 2 years of experience in Accounting.
• 2 years of experience in a retail environment.
• Bachelor's degree.
• Intermediate to Advanced knowledge of Microsoft Excel, Word, and Outlook.
• Strong organization and communication skills.

IV. Mental Capability Requirements

• Comprehension: Ability to understand complex problems, collaborate, and explore alternative solutions.
• Organization: Ability to organize and prioritize work schedule on short-term basis (more than 1 month).
• Reasoning & Decision Making: Ability to make decisions with significant impact on the immediate work unit and monitor impact outside immediate work unit.
• Communication: Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly.
• Mathematics: Ability to compute, analyze, and interpret numerical data for reporting purposes.

V. Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands and arms to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.

VI. Common Expectations of Performance for all Employees

The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.

Communications, Teamwork, and Feedback to Others

• Contribute to a work environment that is based on trust and respect.
• Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
• Suggest ways to improve the efficiency of conducting their job duties.
• Promote continuous improvement and change to support company growth.
• Mentor others unselfishly.
• Give credit where it's due.

Company Loyal Policies and Work Ethic

• Adhere to the policies contained in the Employee Handbook.
• Adhere to the Company's Employee Conduct Policy.
• Support management decisions toward meeting company goals.
• Be open and receptive to new ideas, regardless of their origin.
• Make prudent decisions, which are based on the best interest of the Company and its long-term future.

We are an Equal Opportunity Employer

Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies Dobbs Peterbilt and Western Truck Center.

Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.

We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.