Sales Coordinator

Shearer's Foods; Massillon (OH); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Shearer's Foods in Massillon, OH is seeking a Sales Coordinator to support the Contract Manufacturing – Sales Team. The role combines administrative duties, reporting, event planning, and systems upkeep, with occasional direct interaction with customers.

Based in a hybrid Massillon office, you will help manage pricing, new accounts, customer portals, trade show coordination, and backup Inside Sales when teammates are traveling.

Qualifications

• Bachelor's degree preferred, or equivalent experience in sales/advertising/marketing.
• Excellent interpersonal and communication skills.
• Listening skills.
• Organizational skills.
• Ability to work in a fast-paced team environment.
• Strong analytical skills with a detail oriented and task-focused outlook.
• Experience with PowerPoint, Word, and Excel required (advanced knowledge in PowerPoint, Excel preferred).
• Must have problem-solving skills.

Responsibilities

• Support the Contract Manufacturing – Sales Team in pursuing new business and managing existing customers.
• Administrative tasks, reporting, event planning/coordination and systems upkeep for the business.
• Communicate directly with customers regarding sales materials, needs, updates, and questions.
• DPM Price Management: daily reports for pricing discrepancies and pricing updates.
• Manage and enter price increases and rebate letters for Customer Incentive Tracker.
• Manage daily reporting and assist with projects.
• Coordinate Trade Show Needs and New Account/ New Customer set-ups.
• Inside Sales backup to Business Managers when traveling or unavailable.
• Optional participation with Sales Team at Food Shows or other customer engagements.

Skills

Interpersonal skills

Communication skills

Listening skills

Organizational skills

Teamwork

Analytical skills

Problem-solving

Education

Bachelor's degree preferred

Tools

PowerPoint

Word

Excel

Job description

Overview

Shearer's Foods, founded in 1974 and headquartered in Massillon, OH, is a leading manufacturer of salty snacks, cookies, and crackers. Specializing in private label and co‑manufacturing, Shearer's is the largest supplier of private brand salty snacks and second‑largest supplier of private brand cookies and crackers.

With a strong focus on innovation, service, quality, and sustainability, Shearer's has been awarded the food industry's highest award for environmental sustainability, as well as multiple Supplier of the Year awards.

Operating 16 locations across North America and employing more than 5,000 team members, Shearer's is driven by its core values of People, Grow, Impact and Win. The company mission is to deliver exceptional products and services that make snacking a time to celebrate for our customers, colleagues, and community.

At Shearer's Foods, we believe in a skills‑first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti‑exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. Your skills, experience, and perspective are valuable—and we want to empower you to make your mark here with us.

Responsibilities

Sales Coordinator

Massillon, OH (Hybrid Schedule)

The primary function of the Sales Coordinator is to support the Contract Manufacturing – Sales Team. The daily functions of the team include the pursuit of new business and management of existing customers. The Sales Coordinator is responsible for a variety of duties including administrative, reporting, event planning/coordination and systems upkeep for the business. The Sales Coordinator also may communicate directly with customers from time to time.

Your seat at the table

• Sample Management PLM – orders, entry, tracking communication with Customers, Brokers
• Responsible for communication with customers regarding sales materials, needs, updates, and questions
• Performing basic research including market analysis
• DPM Price Management
  • Daily Reports for pricing discrepancies and missing pricing
  • Communication with Customers
• Manage and enter price increases
• Manage rebate letters for Department Customer Incentive Tracker
• Managing daily reporting and assisting with projects
• Coordinating Trade Show Needs
• New Account/ New Customer set‑ups
• Manage Customer Bids and Customer Portals
• Inside Sales – Back up to Business Managers as they are traveling or unavailable
• Optional participation with Sales Team at Food Shows, or other Customer engagements

Qualifications

What you bring to the table

• Bachelor's Degree preferred, or equivalent combination of education, training, and experience in sales/advertising/marketing.
• Excellent Interpersonal and Communication skills
• Listening skills
• Organizational skills
• Ability to work in a fast‑paced team environment
• Strong analytical skills with a detail oriented and task‑focused outlook
• Experience with PowerPoint, Word, and Excel required (advanced knowledge in PowerPoint, Excel preferred)
• Must have problem‑solving skills
• Knowledge, skills, and abilities consistent with the essential duties and responsibilities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.