Sales Coordinator

Rumpke Waste & Recycling; Greenville (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Rumpke Waste and Recycling is seeking a Sales Coordinator to support the region’s sales team with administrative tasks, reporting, and customer communication. You will prepare monthly reports, log billable activity, and assist with inquiries and disputes to ensure smooth operations.

The role requires 1–2 years in administrative support or sales support, strong organization, and proficient data entry skills. This is an on-site position with potential for overtime as needed.

Qualifications

• Organized and detail oriented with multi-tasking ability.
• Strong analytical and problem-solving skills for customers and the company.
• Excellent customer service and data entry skills.
• Able to work independently and in a team.

Responsibilities

• Perform administrative duties to support the region and the Region Sales Manager.
• Complete and distribute the monthly Sales Actual Report within 10 days of month end.
• Complete periodic reports for sales incentive program within 15 days of period end.
• Log billable activity for municipalities and/or other customers and mail invoices within 15 days of the month end.
• Audit contracts in the market for accuracy and completeness.
• Review and process cancellations and maintain cancellation tracker logs.
• Provide inside sales support to all region sales representatives, as needed.
• Retrieve and distribute resolutions on Operational or Credit/Collections referrals or disputes.
• Maintain complete and accurate customer files.
• Occasionally perform work as a back-up to inside sales in approving sales orders, as directed.
• Assist in resolutions on Operational or Credit/Collections disputes, as needed.
• Assist with training new sales employees, as directed.
• Process and cancel all cut off commercial customers on monthly basis.
• Assist the sales team to ensure timely monthly reporting.
• Perform other duties as assigned

Skills

Organized

Analytical

Problem solving

Customer service

Data entry

Team player

Education

High School or better

GED or better

Tools

AS400

Microsoft Office

Job description

Description

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

Sales Coordinators are responsible for reporting internal sales data. This role is instrumental in providing productive communication with the inside and outside sales staff and uses problem solving skills on a daily basis to resolve internal or external customer inquiries.

Responsibilities of Position:

• Perform administrative duties to support the region and the Region Sales Manager
• Complete and distribute the monthly Sales Actual Report within 10 days of month end
• Complete periodic reports for sales incentive program within 15 days of period end
• Log billable activity for municipalities and/or other customers and mail invoices within 15 days of the month end
• Audit the accuracy, execution, and scanning/processing of all contracts in the market
• Review and process cancellations and maintain cancellation tracker logs
• Manage other episodic and manual billing activity, as needed
• Provide inside sales support to all region sales representatives, as needed
• Retrieve and distribute resolutions on Operational or Credit/Collections referrals or disputes
• Maintain complete and accurate customer files
• Occasionally perform work as a back-up to inside sales in approving sales orders, as directed
• Assist in resolutions on Operational or Credit/Collections disputes, as needed
• Assist with training new sales employees, as directed
• Process and cancel all cut off commercial customers on monthly basis
• Assist the sales team to ensure timely monthly reporting
• Perform other duties as assigned

Supervisory Responsibility:

• This position will not manage employees

Skills & Abilities Needed for Position:

• Must be organized and detail oriented with the ability to multi-task
• Possess proven analytical/problem solving solutions for the customer and the company
• Must possess excellent customer service and data entry skills
• Must work efficiently and effectively, both independently and as a team
• Ability to meet deadlines and complete assignments within stated time frames
• Ability to present and maintain a professional appearance and demeanor at all times
• Proficient in Windows and Microsoft applications; AS400, a plus

Experience & Knowledge Needed for Position:

• 1-2 years previous experience as Administrative Assistance, Sales Support, or similar experience preferred

Physical Requirements in a Regular Workday:

• Frequentlylifting/carrying/pushing/pulling a max of 10 lbs
• Rarely lifting/carrying/pushing/pulling a max of 50 lbs
• Occasionally working outside in changing temperatures
• Rarely working in wet/humid conditions
• Rarely working in areas of dust, odors, mist, gases, and other airborne matter
• Occasionally stooping/kneeling/crouching/crawling
• Rarely climbing and/or balancing
• Frequently sitting
• Occasionally standing/walking

Additional Working Conditions/Aspects:

• Ability to travel between offices, as required
• Ability to work overtime, weekends, and/or holidays
• Legally eligible to work in the United States
• Valid driver’s license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Qualifications

Education

Required

High School or better.

Preferred

General Education Diploma or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.