Sales Coordinator

Highgate; Boston, Northern (MA, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

The Atlas Hotel in Boston, operated by Highgate Hotels, seeks a Sales Coordinator to support clerical, administrative, and marketing duties for Sales/Catering. The role focuses on providing attentive service to guests and ensuring smooth office operations, with responsibilities including mail handling, correspondence, and event-order preparation.

Candidates should have a high school diploma and hotel or related field experience is preferred.

Qualifications

• College coursework in related field helpful.
• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required.

Responsibilities

• Answer telephone and email messages.
• Open and distribute mail.
• Maintain and stay abreast of the latest computer programs/innovations.
• Type all correspondence pertaining to department.
• Prepare Banquet Event Orders (BEOs) as per client needs.
• Greet guests and clients; assist in meetings as required.

Education

High School diploma or equivalent

College coursework in related field helpful

Tools

Windows

Spreadsheets

Word processing

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Overview

Step into the future of hospitality at The Atlas Hotel.

The Atlas, Boston’s first-of-its-kind hotel, is where local connection meets globalinspiration,and hospitality intersects with thought leadership.

Join usatthe ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first.

TheSalesCoordinatoris responsible forclerical, administrative, marketing materials, and other duties toassistin the smooth operation of Sales/Catering. He/she is also responsible for providing attentive,courteousand efficient service to all guests.

Responsibilities

• Answer telephone and email messages. Respond accordingly.
• Open and distribute mail.
• Maintain and stay abreast of the latest computer programs/innovations (as applicable).
• Filing ofall pertinent correspondencein a timely manner.
• Type all correspondencepertaining todepartment.
• Maintain adequate inventory of office supplies.
• Responsible for the smooth operation of the office.
• Type and distribute meeting minutes.
• Maintain tracefileas needed.
• Prepare Banquet Event Orders (BEOs) as perclientneeds.
• Assistin copying,faxing, andmailing.
• Greetguestsandclients when necessary.
• Attend meetings/training as required by management.

Qualifications

• College course work in related fieldhelpful.
• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required.
• Must be skilled in Windows, Company approved spreadsheets and word processing.
• Long hourssometimesrequired.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of forcefrequentlyor constantlyto lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate verbally and written, with all levels of employees and guests in an attentive, friendly,courteousand service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly,courteousand service-oriented manner.
• Attend allhotelrequired meetings andtrainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintainhigh standardsof personal appearance and grooming.
• Comply withHighgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity,identifyproblemareasandassistin implementing solutions.
• Must be effective in handling problems, including anticipating, preventing,identifyingand solvingproblemsas necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meetappropriate objectives.
• Must be able to cross-train in other hotel-related areas.
• Must be able to tomaintainconfidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.