Sales Consultant Trainee

CarMax Business Services; Midlothian (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

CarMax Business Services in Midlothian, Virginia, is seeking a motivated Sales Consultant to enhance customer experiences by understanding their needs and helping them find the right vehicle. In this team-oriented environment, you will receive paid training and mentorship. Responsibilities include guiding customers through the sales process, from initial contact to arranging financing. Ideal candidates will have sales experience, excellent listening skills, and a strong customer focus. Join us in providing exceptional service as we lead the used car market.

Qualifications

• Sales and customer service experience, preferably in retail.
• Ability to connect with customers and build relationships.

Responsibilities

• Assist customers in finding a vehicle that meets their needs.
• Guide customers through the sales process including test drives.
• Complete all records and documentation to ensure smooth transactions.

Skills

Sales and customer service experience

Good listening skills

Strong customer focus

Self-motivation

Job description

7242 - Midlothian - 901 Murray Olds Dr, Midlothian, Virginia, 23114

Driven by the desire to provide an iconic customer experience

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do – Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
• Complete all relevant records and documentation to ensure smooth transactions for our customers

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we’ll give you everything you need to be successful. Auto sales experience is not necessary – we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we’ll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred
• Good listening skills and a strong customer focus

• High level of self-motivation

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.