Sales Consultant (Part-Time)

CarMax Business Services; Newark (DE); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid training

Mentorship

Commission eligible

Job summary

CarMax in Newark, DE is seeking a Sales Consultant Trainee to build genuine relationships with customers and guide them to the right vehicle. The role includes paid training and mentorship to grow into leadership positions.

You will participate in the full sales process from appraisals to financing, delivering a transparent, customer‑first experience. Prior auto sales experience is not required, and success leads to mentorship or management opportunities.

Qualifications

• Retail or customer service experience preferred.
• Strong listening and communication skills.
• Self-motivated and able to work independently and in a team.
• Comfort with technology for processing transactions and inventory info.
• Able to adapt in a fast-paced environment.
• Committed to integrity and transparency in customer interactions.
• Willingness to learn through CarMax training.

Responsibilities

• Assist customers in finding vehicles that fit their needs using CarMax inventory.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an honest, clear experience with active listening.
• Complete documentation for all transactions to ensure transparency.
• Collaborate with team to meet customer needs and store goals.
• Stay informed about CarMax products, services, promotions.
• Follow EH&S requirements and keep work area clean.

Skills

Customer service

Communication

Motivation

Teamwork

Tech aptitude

Integrity

Willingness to learn

Job description

6001 - Newark - 2070 Stafford Way, Newark, Delaware, 19711

Position Overview

As a Sales Consultant Trainee, you will be the foundation of an iconic, customer‑first experience at CarMax. Your mission is to build genuine relationships, understand customer needs, and guide them toward the right vehicle—not just the most expensive one. This role offers paid training and mentorship, equipping you with the tools to succeed in auto sales without prior experience. Bring your ability to connect with people and your passion for learning, and we’ll help you grow into a future mentor, manager, or business leader. At CarMax, honesty and transparency drive everything we do—and they’ll help you thrive, too.

Role Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer‑first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer‑focused mindset.
• High level of self‑motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast‑paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax‑provided training and mentorship.

Hourly Rate

$15.01 – $20.00

Commissions

This position is eligible for commission.

Benefits

Except as otherwise required by state law, those considered part‑time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part‑time Associates receive sick leave consistent with state law. Part‑time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part‑time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Equal Employment Opportunity Statement

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Reasonable Accommodation Statement

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.