Sales Consultant - Part Time

CarMax; Franklin (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship

Commissions

Job summary

CarMax in Franklin, TN is hiring a Sales Consultant Trainee to build genuine customer relationships and guide buyers toward the right vehicle. The role offers paid training and mentorship to develop sales skills without prior experience, with many pathways to grow into leadership roles.

You will learn CarMax inventory, financing processes, and customer service excellence, while contributing to a transparent, customer-first experience at our Franklin store.

Qualifications

• Experience in sales or customer service preferred.
• Strong listening and communication with a customer-first mindset.
• High self-motivation and ability to work independently and in a team.
• Comfort with technology for processing transactions and accessing inventory.
• Ability to adapt in a fast-paced environment.
• Commitment to integrity and transparency in every interaction.
• Willingness to learn through CarMax training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using CarMax inventory knowledge.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed on CarMax products and promotions.
• Adhere to CarMax EH&S requirements and keep a clean work area.

Skills

Customer service

Active listening

Communication skills

Self-motivation

Teamwork

Tech-savvy

Adaptability

Integrity

Willingness to learn

Job description

6042 - Cool Springs - 4075 Mallory Lane, Franklin, Tennessee, 37067

CarMax, the way your career should be!

Position Overview

As a Sales Consultant Trainee, you will be the foundation of an iconic, customer‑first experience at CarMax. Your mission is to build genuine relationships, understand customer needs, and guide them toward the right vehicle—not just the most expensive one. This role offers paid training and mentorship, equipping you with the tools to succeed in auto sales without prior experience. Bring your ability to connect with people and your passion for learning, and we’ll help you grow into a future mentor, manager, or business leader. At CarMax, honesty and transparency drive everything we do—and they’ll help you thrive, too.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer‑first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer‑focused mindset.
• High level of self‑motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast‑paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax‑provided training and mentorship.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Sales Consultants earn an average of $65,000 annually. Top performers can earn $90,000+ annually.

The Hourly Rate For This Position Is

$7.75 - $20.00

Commissions

This position is eligible for commission.

Benefits

Except as otherwise required by state law, those considered part‑time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part‑time Associates receive sick leave consistent with state law. Part‑time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part‑time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.