Sales Consultant

Chartwell Retirement Residences; United States; Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

Safe workplace

Competitive pay

Leadership development

Career growth

Job summary

Chartwell Retirement Residences is seeking a Sales Consultant to guide prospective residents and families through a compassionate decision process. You will drive occupancy, build local partnerships, and collaborate with marketing to promote events and materials.

The role requires strong consultative sales, excellent communication, and the ability to manage multiple tasks while delivering a welcoming resident experience. Local travel may be involved.

Qualifications

• Proven sales ability with a consultative approach.
• Experience in senior living or service-focused environment is a plus.
• Experience using CRM systems (Yardi preferred).
• Excellent communication and relationship-building skills.

Responsibilities

• Lead the end-to-end sales process from inquiry to move-in, ensuring timely follow-up and high conversion rates.
• Maintain accurate prospect records in Yardi CRM and use insights to guide sales priorities.
• Build and nurture referral networks and community partnerships to generate leads.
• Represent Chartwell at events to increase visibility and drive local engagement.
• Collaborate with internal teams to ensure a smooth and welcoming resident experience.
• Partner with Marketing on promotional events and materials.
• Contribute to leadership meetings, strategic planning, and participate in Manager on Duty rotation.

Skills

Sales

CRM (Yardi)

Communication

Organization

Customer-focused

Multitasking

Computer literacy (Word/Excel)

Local knowledge

Driver’s License

Tools

Yardi CRM

Job description

The Opportunity

Are you passionate about helping seniors find the right place to call home? Chartwell is looking for a Sales Consultant / Retirement Living Consultant to guide prospective residents and their families through a supportive and informative decision‑making journey. In this key role, you’ll drive occupancy, build strong community relationships, and contribute to a warm and welcoming environment for residents.

What You’ll Do

• Lead the end-to-end sales process from inquiry to move-in, ensuring timely follow-up and high conversion rates
• Maintain accurate prospect records in Yardi CRM and use insights to guide sales priorities
• Build and nurture referral networks and community partnerships to generate leads
• Represent Chartwell at events to increase visibility and drive local engagement
• Collaborate with internal teams to ensure a smooth and welcoming resident experience
• Partner with Marketing on promotional events and materials
• Contribute to leadership meetings, strategic planning, and participate in Manager on Duty rotation

What You’ll Bring

• Proven sales ability with a consultative approach
• Experience in a senior living or service‑focused environment is an asset
• Experience using CRM systems (Yardi preferred)
• Excellent communication and relationship‑building skills
• Highly organized with the ability to multi‑task and meet timelines
• Customer‑focused, empathetic, and professional in all interactions
• Computer literate, including Microsoft Word and Excel
• Knowledge of the local community and surrounding area is a plus
• Valid Driver’s License, or reliable means of transportation

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated
• Competitive compensation and benefits
• Opportunities for leadership development and career growth
• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

• Ability to work flexible hours including some evenings and weekends
• Criminal Reference Check
• Some local travel may be required
• Comfortable using AI and other digital platform systems and tools to support daily work