Sales Consultant

Havertys Furniture; Southlake (TX); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Paid comprehensive training

Daily Pay Program

401(k) with company match

Medical, dental, vision coverage

Paid time-off

Advancement opportunities

Employee discount

Referral bonus

Educational assistance

Wellness program

Job summary

Havertys Furniture is seeking a Retail Furniture Sales Consultant in Southlake, TX to guide customers in selecting furniture and creating inviting homes. You will excel independently and as part of a team, meeting sales goals and delivering excellent service.

The role offers a uncapped commission structure with a guaranteed base income, plus comprehensive benefits and opportunities for advancement in a fast-paced showroom environment.

Qualifications

• Experience in customer service and sales is beneficial.
• High school diploma or GED required; college preferred.
• Retail sales experience, especially in commissioned roles, is a plus.

Responsibilities

• Provide excellent service from contact through delivery and beyond.
• Demonstrate professional communication and connect with diverse customers.
• Collaborate with Interior Design Consultant in the Design program.
• Assist customers in selecting furniture to complete room aesthetics.
• Provide product, service, and finance guidance as needed.
• Use company tablets and CRM for client information and follow-up.
• Maintain knowledge of a broad range of furniture styles.

Skills

Customer service

Communication

Sales driven

Interpersonal skills

Problem solving

MS Office

Tablet use

Education

High school diploma or GED

College education preferred

1–3 years retail experience

Tools

MS Office

Tablet/iPad operation

Job description

Job Description

Havertys is actively seeking individuals who wish to pursue a successful and gratifying career in the retail furniture industry. As a Retail Furniture Sales Consultant, you will assist customers in selecting furniture by understanding their needs and helping them create a warm and inviting home. The ideal candidate is highly driven and self‑motivated, excelling individually while being a supportive team member. You will contribute to overall store success and customer satisfaction, consistently meeting established sales goals.

Compensation

Earn between $55,000 to $100,000+ per year. In 2025, Havertys Sales Consultants earned $87,000 on average nationally. The company offers an uncapped commission structure with a guaranteed income component providing generous base earnings.

Schedule

Retail hours including nights and weekends. Stores are open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday.

Responsibilities

• Provide excellent service to customers from contact through delivery and beyond.
• Demonstrate professional verbal and written communication and interpersonal skills; connect with a diverse group of customers.
• Build relationships independently and with our Interior Design Consultant within our complementary Design program.
• Reinforce customer selections and assist in completing the look of their rooms.
• Provide product, service, and finance expertise based on customer needs.
• Utilize company‑provided tablets and proprietary technology for customer communication.
• Enter client information using Havertys customer relationship management system and provide professional follow‑up.
• Maintain knowledge of a broad range of furniture styles and products.

Earning Opportunity

Earn potential between $55,000 to $100,000+ per year. The company offers an uncapped commission structure and a guaranteed income component with generous base earnings.

Benefits

• Paid comprehensive training.
• Flexibility to draw pay between pay cycles with our Daily Pay Program.
• 401(k) program with a company match of 4%.
• Generous benefits package with premier medical, dental, and vision partners.
• Paid time‑off includes vacation, sick time, personal days, company holidays.
• Opportunity to advance within the company.
• Opportunities to give back to the community.
• Substantial associate discount on merchandise.
• Bonus program for Team Member Referrals.
• Educational financial assistance.
• Complimentary health and wellness program.

Qualifications

• Excellent organizational skills and ability to manage multiple customer communications concurrently.
• Positive and engaging personality.
• Creative flair and energetic attitude.
• Proficient in resolving customer objections and ensuring satisfaction.
• Familiarity with a broad range of furniture styles and products preferred but not required.
• Computer proficiency including email; knowledge and use of MS Office preferred; tablet/iPad operation strongly preferred.
• Relevant experience preferred but not required.
• College education preferred; high school / GED or equivalent required; or 1–3 years of retail experience preferably in a commissioned sales position.
• Interior Design highly desired.

Work Environment

• Beautifully appointed showrooms with a 140‑year company heritage; fast‑paced, customer‑focused, business professional dress code.
• Required to work retail hours including nights and weekends.

Physical Demands

• Frequent standing, walking, sitting, handling, reaching, climbing or balancing, stooping, kneeling, crouching, or crawling.
• Lifting or moving more than 20 lbs occasionally.
• Varying color recognition required.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed. The employee may be required to follow other instructions and perform additional duties upon the request of a superior.

Equal Employment Opportunity

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.