Sales Consultant

Raymour & Flanigan; Rochester (CA); On-site; USD 23,000 - 153,000; Full time

Benefits offered by this job

Sign-on bonus

Health benefits

401(k) with company match

Paid vacation and holidays

Tuition reimbursement program

Job summary

Raymour & Flanigan is seeking a Sales Consultant to guide customers through the furniture buying process with a consultative approach. You will listen to customer needs, present suitable solutions, and close sales while delivering a memorable shopping experience.

The role emphasizes customer engagement, relationship-building, and ongoing prospecting to grow the client base. It includes training, team support, and opportunities for career advancement in a busy showroom setting.

Qualifications

• Experience in customer service or retail sales preferred.
• Strong communication and listening skills.
• Comfort with meeting sales goals and quotas.

Responsibilities

• Assist customers in selecting furniture and home décor that fits their needs.
• Build relationships with new and existing customers to drive repeat business.
• Identify opportunities to upsell and cross-sell to enhance the customer experience.
• Meet and aim to exceed sales quotas in a fast-paced, team-focused environment.

Skills

Customer service

Active listening

Retail sales

Upselling

Job description

At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member of our team - with one of the most competitive packages in the furniture industry.

Role Overview

As a Sales Consultant, you’ll play a meaningful role in your customers’ lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You’ll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.

Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you’ll bring your ability to connect with people, understand their needs, and guide them to the right solution.

In this role, you’ll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You’ll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.

Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

What We’re Looking For

• A passion for customer service and creating a great customer experience
• Strong listening skills and a naturally consultative approach
• Experience connecting with customers, whether through retail, hospitality, service, or sales
• Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
• Interest or experience in building relationships that drive repeat business (client relationship management)
• Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
• Flexibility to work a retail schedule (evenings, weekends, holidays)
• Comfort with technology and learning new tools
• Sales experience is great—but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

What We Offer:

• Unlimited earning potential $65,000-$100,000 annually
• $5,000 sign-on bonus (performance-based)Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
• Paid training - next sales training class starting soon
• Career growth and advancement opportunities
• A supportive, team-focused culture

Raymour & Flanigan proudly supports a drug and smoke-free work environment. U.S. work authorization required; visa sponsorship is not available for this position. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

We are strongly committed to inclusivity and a diverse workforce. We are committed to a discrimination‑free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Location

Henrietta Showroom-HENR

Wage Range

$17 - $111 Hourly

Benefits

Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:

• Excellent Health, Dental & Vision Coverage
• 401(k) with a Company Match
• Paid Vacation and Holidays
• Health Savings Account
• Flexible Spending Account
• Training and Development
• Tuition Reimbursement Program
• Generous Merchandise Discount
• Short & Long Term Disability
• Group Life Insurance
• Specified Disease Insurance