Sales Consultant

CarMax; Pharr (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid training

Mentorship programs

Job summary

CarMax in Pharr, Texas, is seeking a Sales Consultant Trainee to build relationships and guide customers in their vehicle purchases. This role emphasizes a customer-first approach while providing paid training and mentorship to help you succeed in auto sales.

Successful candidates will have strong communication skills, a willingness to learn, and the ability to work in a fast-paced environment. CarMax is known for its commitment to integrity and will support your growth into future leadership roles.

Qualifications

• Experience in retail or similar environments preferred.
• Ability to work independently and as part of a team.
• Willingness to learn and grow through training.

Responsibilities

• Assist customers in finding vehicles that fit their needs.
• Guide customers through appraisals, test drives, and financing.
• Maintain a professional, customer-first approach in interactions.

Skills

Sales or customer service experience

Strong listening and communication skills

Self-motivation

Comfort with technology

Adaptability

Job description

6089 - Pharr - 1300 E I-2, Pharr, Texas, 78577

Position Overview

As a Sales Consultant Trainee, you will be the foundation of an iconic, customer‑first experience at CarMax. Your mission is to build genuine relationships, understand customer needs, and guide them toward the right vehicle—not just the most expensive one. This role offers paid training and mentorship, equipping you with the tools to succeed in auto sales without prior experience. Bring your ability to connect with people and your passion for learning, and we’ll help you grow into a future mentor, manager, or business leader. At CarMax, honesty and transparency drive everything we do—and they’ll help you thrive, too.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer‑first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer‑focused mindset.
• High level of self‑motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast‑paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax‑provided training and mentorship.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future— for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.