Sales Consultant

Impress; New York (NY); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Base hourly rate

Onboarding and training

Career opportunities

Employee discounts

Travel reimbursement

Job summary

Impress is seeking a Sales Consultant in New York to be the face of our clinic and guide prospective patients toward a new smile. You will present personalised treatment plans and financing options, steering the journey from initial consultation to final decision with a focus on closing at the first appointment.

You will nurture prospects through calls and emails, collaborate with medical teams, and deliver a first-class consultation experience in a dynamic, international environment.

Qualifications

• 2+ years of sales experience, ideally in a performance-driven role.
• Strong consultative selling approach and personable demeanor.
• Excellent communication and closing skills with ability to handle objections.

Responsibilities

• Be the face of the clinic and warmly welcome patients.
• Present personalised treatment plans and explain financing options clearly.
• Guide patients from initial consultation to final decision to proceed.
• Address objections and offer personalised solutions to help decisions.
• Aim for the highest closing rate, ideally at the first appointment.
• Follow up with prospective clients via phone and email.
• Respond to inquiries promptly and professionally.
• Collaborate with medical teams and headquarters for service excellence.
• Build long-term relationships and ensure patient care.
• Work independently with focus on goals and excellence.

Skills

Consultative selling

Closing skills

Communication

Self-motivation

Goal oriented

Independent work

English fluency

Job description

Are you a strong sales professional with a compelling personality who wants to work at an innovative health tech company? Then join Impress, Europe’s leading provider of digital orthodontics.

As a Sales Consultant, you’ll be the face of our clinic and guide prospective patients on their journey to a new smile. After the initial medical consultation, you’ll present personalised treatment plans, advise on financing options, and confidently guide our patients through the decision-making process—with the goal of inspiring them to choose treatment with us.

You’re not just selling a treatment—you’re giving people more self-confidence and guiding them on their journey to a smile they’ll love.

About IMPRESS

We believe that everyone deserves a smile they love. We are IMPRESS, the largest chain of digital orthodontic clinics in Europe and No. 1 Invisalign provider. We’re revolutionising the field of invisible teeth straightening and putting smiles on people’s faces. As the world’s leading Invisalign provider, our unique combination of medical expertise and digitalisation has earned us recognition from Forbes as one of the fastest-growing health-tech companies. Since our founding in Barcelona in 2019, we have expanded to 10 countries with more than 110 locations, offering leading care and state-of-the-art technology.

Responsibilities

• You are the face of our clinic and ensure that our patients receive a professional and warm welcome.
• You present personalised treatment plans and explain our services, as well as financing and payment options, in a clear and convincing manner.
• You guide prospective patients from the initial consultation through to the final decision to proceed, creating a first-class consultation experience.
• You confidently address objections and find personalised solutions to help patients make their decisions.
• Your goal is to achieve the highest possible closing rate—ideally on the very first appointment.
• You actively follow up with prospective clients, nurture your sales pipeline, and consistently follow up via phone and email.
• You respond to inquiries promptly, professionally, and with a focus on service.
• You work closely with our medical teams and headquarters to provide our patients with the best possible service.
• You build long-term, trusting relationships and ensure that our patients feel well cared for at all times.
• You work independently, stay focused on your goals, and strive for excellence every day.

Profile

• At least 2 years of sales experience, ideally in a performance-driven sales role.
• A passion for consultative selling and a confident, personable demeanor.
• Strong communication and closing skills, as well as a passion for inspiring others.
• Experience in professionally handling objections and successfully guiding customers through the purchasing decision-making process.
• High level of self-motivation, goal orientation, and the ambition to achieve outstanding results.
• A structured, independent, and responsible work style.
• Fluent in English, Spanish language speaking skills are a preference.
• A valid work permit for the USA.

We offer

• Attractive compensation
• Base hourly rate of $28 to $33
• Stylish clinics with high-quality facilities
• State-of-the-art technologies and digital processes
• Pleasant work atmosphere in an innovative environment
• Comprehensive onboarding and regular training
• Excellent continuing education and development opportunities
• Diverse career opportunities in an international, growing company
• Team & Company Culture
• Dynamic, international team
• Open communication and short decision-making paths
• We celebrate our shared successes
• Close collaboration between the clinic, sales, and headquarters

Additional Benefits

• Attractive incentive program
• Employee discounts on treatments, aligners, and products
• Support and reimbursement for necessary travel expenses between clinic locations