Sales Consultant

La-Z-Boy Inc.; Mesa (AZ); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Basic life insurance

401k with company match

Paid holidays and time off

Job summary

La-Z-Boy Incorporated seeks a Sales Associate to sell products and deliver exceptional customer service, meeting store goals and building customer loyalty. Training pay ranges and uncapped commissions incentivize performance.

The role involves driving sales of furniture and accessories, handling paperwork, and supporting training for peers, with strong emphasis on accurate records and timely deliveries.

Qualifications

• High School diploma or GED.
• Strong interpersonal skills to communicate and influence.
• Vocational or technical training in field of study.

Responsibilities

• Interact with customers, providing the highest level of service.
• Drive sales by meeting store goals and selling La-Z-Boy products.
• Complete sales paperwork and handle customer service issues promptly.
• Attend training and assist in coaching new peers on product knowledge.
• Record orders, deposits, and payments; manage deliveries.

Skills

Interpersonal skills

Customer service

Communication

Education

High School diploma or GED

Job description

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORTJob Summary:The basic function of the Sales Associate is to sell La-Z-Boy products and services. This involves using and developing all selling and customer service skills trained to meet and exceed company goals. All Sales Associates are responsible for achieving store goals and maintaining the trust and loyalty of all of La-Z-Boy’s customers and team members and providing the highest level of customer service.Training Pay: $170 - 180 per day for 2 weeks (no commission; varies by location)Average Earning Potential After Training: $60,000 - $100,000Job Description:KEY RESPONSIBILITIES (other duties as assigned):Interact with customers appropriately and professionally by providing the highest level of customer service to all current and future customersDrive sales by contributing to store sales goals by selling furniture, accessories, and services offered by La-Z-BoyComplete all sales paperwork and customer service issues in a timely mannerAttend and participate in company training, store meetingAssist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goalsAccurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveriesFollow company procedures and policies. Including policies against harassment, attendance, sales policies and procedures and customer interactionSCOPE & IMPACT:Perform a minimum number of house calls to customer homesMaintain a sales average consistent with Company StandardsMINIMUM REQUIREMENTS:High School diploma or GEDStrong interpersonal skills to effectively communicate, build rapport, and positively influenceVocational or technical training in field of studyBending, lifting, and standing for long periods of timeReliable transportation to drive to customer homesPREFERRED REQUIREMENTS:Previous selling experience and ability to close a sale strongly preferredOrganizational and problem-solving skillsUnderstanding and ability to word with computer technologySUPERVISORY RESPONSIBILITIES: N/APHYSICAL DEMANDS/WORK ENVIRONMENT:Bending, lifting, and standing for long periods of timeInteraction with customers and co-workers, focus and concentrationOTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.What You Can Expect:Training Pay: $170 - 180 per day for 2 weeks (no commission; varies by location)Average Annual Post-Training Earnings: $60,000 – $100,000+Commission: Earn more with UNCAPPED monthly commissions ranging from 6% to 7.5% on individual written sales, based on your ability to meet sales goals (less the monthly draw)The company will not pay less than state/local minimum wage requirementsIndividual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices.Weekly Hours:40Benefits for Employees in the US:Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.More information can be found via: https://learn.bswift.com/la-z-boyIf this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [e-mail] or by calling 734-242-1444.