Sales Consultant

1 La-Z-Boy Incorporated; Mesa (AZ); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, Vision, Dental and Basic Life

401k retirement plan with companymatch

Paid time off and holidays

Job summary

La-Z-Boy Incorporated in Mesa, AZ seeks a Sales Associate to drive store performance by selling furniture, accessories, and services while delivering outstanding customer service.

The role includes training pay of $170–$180 per day for two weeks, followed by a potential annual earnings range of $60,000–$100,000, with 40-hour weeks and uncapped commissions based on sales performance. Apply to join a legacy brand focused on comfort.

Qualifications

• High School diploma or GED.
• Strong interpersonal skills to communicate and influence.
• Vocational or technical training in field of study.
• Bending, lifting, and standing for long periods.
• Reliable transportation to drive to customer homes.

Responsibilities

• Interact with customers professionally to provide the highest level of service.
• Drive sales by selling furniture, accessories, and services offered by La-Z-Boy.
• Complete all sales paperwork and customer service issues in a timely manner.
• Attend and participate in company training, store meetings.
• Assist to train, coach and develop new peers on product knowledge and selling process/skills to achieve store sales goals.
• Maintain orderly customer records and research customer payments and deliveries.

Skills

Interpersonal skills

Customer service

Sales skills

Communication

Education

High School diploma or GED

Vocational or technical training

Job description

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary:

The basic function of the Sales Associate is to sell La-Z-Boy products and services. This involves using and developing all selling and customer service skills trained to meet and exceed company goals. All Sales Associates are responsible for achieving store goals and maintaining the trust and loyalty of all of La-Z-Boy’s customers and team members and providing the highest level of customer service.

Training Pay: $170 - 180 per day for 2 weeks (no commission; varies by location)

Average Earning Potential After Training: $60,000 - $100,000

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):

• Interact with customers appropriately and professionally by providing the highest level of customer service to all current and future customers
• Drive sales by contributing to store sales goals by selling furniture, accessories, and services offered by La-Z-Boy
• Complete all sales paperwork and customer service issues in a timely manner
• Attend and participate in company training, store meeting
• Assist to train, coach and develop new peers on La‑Z‑Boy product knowledge and selling process/skills to achieve store sales goals
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
• Follow company procedures and policies. Including policies against harassment, attendance, sales policies and procedures and customer interaction

SCOPE & IMPACT:

Perform a minimum number of house calls to customer homes Maintain a sales average consistent with Company Standards

MINIMUM REQUIREMENTS:

• High School diploma or GED
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence
• Vocational or technical training in field of study
• Bending, lifting, and standing for long periods of time
• Reliable transportation to drive to customer homes

PREFERRED REQUIREMENTS:

• Previous selling experience and ability to close a sale strongly preferred
• Organizational and problem-solving skills
• Understanding and ability to word with computer technology

SUPERVISORY RESPONSIBILITIES:

N/A

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• Bending, lifting, and standing for long periods of time
• Interaction with customers and co-workers, focus and concentration

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.

What You Can Expect:

Training Pay: $170 - 180 per day for 2 weeks (no commission; varies by location) Average Annual Post-Training Earnings: $60,000 – $100,000+ Commission: Earn more with UNCAPPED monthly commissions ranging from 6% to 7.5% on individual written sales, based on your ability to meet sales goals (less the monthly draw) The company will not pay less than state/local minimum wage requirements Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices.

Weekly Hours: 40

Benefit offerings to employees and their families include:

• Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%.
• Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
• More information can be found via: https://learn.bswift.com/la-z-boy

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.

If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [e-mail] or by calling 734-242-1444.

Come experience the power of comfort in your career! At La-Z-Boy, we believe people are our most important asset. From our manufacturing facilities and Furniture Galleries to our LEED-certified world headquarters, we empower our people to build something amazing every day.

If you’re ready to join an industry-leading organization that values passion, innovation, and helping our communities, you’re ready to explore La-Z-Boy. There are chairs that need to be filled at La-Z-Boy. Find out if there’s one for you.

La-Z-Boy has been building incredible furniture since 1927, and there's a reason people still want La-Z-Boy in their homes—and more importantly, a reason great people are proud to be part of our company. We represent decades of hard-working, talented individuals coming together across the globe to continue our legacy and propel us into the future.