Sales Consultant

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Lenoir (NC); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Kimbrell’s Furniture is seeking a Sales Consultant to deliver exceptional customer service and drive sales through consultative selling and relationship building. You will engage customers, promote financing options, and contribute to a welcoming showroom environment.

The role requires strong communication, sales acumen, and the ability to work flexible retail hours, including weekends. Training and advancement opportunities are available within a values-driven team.

Qualifications

• High school diploma or equivalent preferred; relevant sales or customer service experience considered.
• Retail, sales, or customer service experience preferred.
• Previous social media business building experience preferred.
• Demonstrated ability to achieve sales targets and deliver strong customer experiences.
• Basic computer skills and ability to learn point-of-sale and financing systems.
• Ability to perform physical job requirements, including lifting and moving merchandise.
• Willingness to work a flexible retail schedule, including evenings, weekends, and holidays.
• Bilingual (English–Spanish) ability may be a plus based on store staffing needs.

Responsibilities

• Deliver exceptional customer experiences by engaging customers in a professional, consultative manner aligned with Kimbrell’s Sales Model.
• Proactively drive business growth by generating store traffic and increasing sales through social media, community outreach, and local partnerships.
• Build and maintain strong customer relationships to drive repeat business and referrals.
• Achieve established sales goals through proactive customer engagement, follow-up, and business development.
• Promote products, financing options, and add-on solutions to maximize sales and transaction value.
• Maintain knowledge of product offerings, warranties, and promotions to support informed decisions.
• Accurately complete sales documentation, quotes, and order details in compliance with policies.
• Process transactions (cash, credit, installment) accurately and handle payments securely.
• Maintain accountability for cash handling and resolve discrepancies with management.
• Support showroom operations by keeping a clean, organized, and visually appealing sales floor.
• Assist with merchandising, product assembly, and furniture movement as needed.
• Adhere to all policies, procedures, and professional conduct expectations.
• Perform other duties as assigned.

Skills

Customer service

Sales-driven

Communication

Product knowledge

Organization

Financial basics

Time management

Problem-solving

Teamwork

Physical stamina

Retail scheduling

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Financing systems

Job description

Job Summary

The Sales Consultant is responsible for delivering exceptional customer service while driving sales performance through consultative selling, relationship building, and proactive business development.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Essential Duties and Responsibilities

• Deliver exceptional customer experiences by engaging customers in a professional, courteous, and consultative manner aligned with Kimbrell’s Sales Model
• Proactively drive business growth by generating store traffic and increasing sales through strategic social media engagement, community outreach, and local partnerships
• Build and maintain strong customer relationships to drive repeat business and referrals while representing the company brand
• Achieve established sales goals through proactive customer engagement, follow‑up, and business development activities
• Promote products, financing options, and add‑on solutions to maximize sales and overall transaction value
• Maintain current knowledge of product offerings, warranties, and promotions to support informed customer decisions
• Accurately complete sales documentation, quotes, and order details in compliance with company policies
• Process transactions (cash, credit, and installment sales) accurately and ensure proper handling of payments and receipts
• Maintain accountability for cash handling and resolve transaction discrepancies in collaboration with management
• Support showroom operations by maintaining a clean, organized, and visually appealing sales floor
• Assist with merchandising, product assembly, and furniture movement as needed
• Adhere to all company policies, procedures, and professional conduct expectations
• Perform other duties as assigned

Knowledge, Skills, Competencies and Abilities

• Strong customer service and relationship‑building skills with a consultative sales approach.
• Proven ability to meet or exceed sales goals with a high level of motivation and competitive drive.
• Effective verbal and written communication skills, including professional phone etiquette.
• Ability to influence purchasing decisions through product knowledge and solution‑based selling.
• Organizational skills with attention to detail in documentation and transaction processing.
• Basic mathematical proficiency for calculating totals, pricing, and financing terms.
• Ability to multitask, prioritize, and manage time effectively in a retail environment.
• Strong problem‑solving skills with the ability to resolve customer concerns promptly.
• Ability to work both independently and collaboratively within a team.
• Physical capability to lift, move, and arrange furniture (10–100+ pounds).
• Flexibility to work retail schedules, including weekends and extended hours.

Required Qualifications

• High school diploma or equivalent preferred; equivalent combination of education and relevant sales or customer service experience will be considered.
• Previous retail, sales, or customer service experience preferred.
• Previous social media business building experience preferred.
• Demonstrated ability to achieve sales targets and deliver strong customer experiences.
• Basic computer skills and ability to learn point‑of‑sale and financing systems.
• Ability to perform physical job requirements, including lifting and moving merchandise with or without accommodation.
• Willingness to work a flexible retail schedule, including evenings, weekends, and holidays.
• Bilingual (English‑Spanish) ability may be a plus based on specific store staffing needs.

About Kimbrell’s Furniture

At Kimbrell’s Furniture, our founder’s vision continues to guide everything we do: “Our passion is to improve the happiness and well‑being of others through home furnishings.” This purpose shapes how we serve our customers, support our communities, and collaborate as a team every day. No matter your role, you are part of something bigger. Together, we create spaces that bring comfort, joy, and connection into people’s homes while building a supportive, values‑driven workplace where individuals can grow, contribute, and thrive. If you’re looking for more than just a job—if you’re looking to make an impact—we invite you to be part of the Kimbrell’s team.

Kimbrell’s Furniture is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.