Sales Consultant

ABC Fine Wine & Spirits

Estero (FL)

On-site

USD 26,000 - 36,000

Full time

12 days ago

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Benefits offered by this job

Paid vacation and PTO

Tuition reimbursement

ABC University - wine, spirits, beer &

Health insurance

Dental and vision plans

401K with company match

Employee discounts on wine and spirits

Employee assistance program (EAP)

Pet insurance

Job summary

ABC Fine Wine & Spirits in Estero, FL is seeking a Sales Consultant to enhance Guest experiences and drive wine and spirits sales. You will provide personalized service, share knowledge, greet Guests, and assist with training and inventory tasks.

The role requires 21+ years of age, 6–12 months in wine/spirits or retail, and a flexible schedule including nights and weekends. This is a full-time position supporting store operations and guest satisfaction.

Qualifications

Must be 21 years of age or older.
6 months to 1 year of wine/spirits industry experience or related retail experience.
Flexible schedule including nights, weekends, and holidays.

Responsibilities

Assist Guests and team with wine and spirit recommendations.
Greet Guests and provide excellent service to all Guests.
Participate in mandatory classes and training sessions.
Train and mentor the Assistant Sales Consultant and lead product knowledge education.
Recommend wine and spirits based on style or event.
Stay informed on training, policies and product knowledge.
Market wine and spirits via in-store reviews, displays and signage.
Restock floor and ensure correct pricing; support store operations.
Maintain cleanliness of premises and assist with general upkeep.
Operate POS system and process Guest transactions, coupons, discounts.
Assist with truck deliveries and inventory organization.
Verify age using proper ID and maintain Responsible Vendor status.
Perform additional duties as assigned by store leadership.

Skills

Wine knowledge

Customer service

Sales experience

Team mentoring

Tools

POS system

Job description

Join Our Team!

A Sales Consultant must enable our Guests, and their team to have a safe, happy, and productive experience every day. Sales Consultants should increase store wine and spirits sales by providing a high level of personalized service, sharing wine and spirits knowledge with Guests and Team Members, and performing the following duties:

Responsibilities:

Assist in making appropriate wine and spirit recommendations to Guests and assist Team Members to further increase their knowledge of wine and spirits.
Ensure standards of service are met by greeting and providing excellent service to all Guests.
Participate in all mandatory company-sponsored classes, including online training, attend offsite meetings as required, assist with resets, remodels, new store openings, and wine tastings at other stores.
Train and mentor the Assistant Sales Consultant; lead product knowledge education for all Team Members.
Make wine and spirit recommendations to Guests based on the style requested or the event to be held.
Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience.
Effectively market wine and spirits to Guests via several different marketing channels, including in-store product reviews and in-store displays and signage.
Restock and replenish the sales floor with product from the stockrooms and ensure all posted price points are correct; support store operations as needed.
Assist in maintaining the cleanliness of the property, including picking up or sweeping debris inside and outside the storefront, collecting shopping carts from the parking lot, and cleaning restrooms as required.
Operate a Point-of-Sale terminal to process all Guest transactions, including cash handling and applying coupons or discounts in accordance with company policy.
Participate in truck deliveries by unloading, stocking, and organizing inventory.
Maintain Responsible Vendor status throughout employment for alcohol & tobacco purchases while operating POS, wine taps or tasting tables by checking proper forms of identification for age verification.
Perform additional duties as assigned by store leadership.

Minimum Qualifications:

Must be 21 years of age or older.
At least 6 months to 1 year of experience, training, or knowledge in the wine or spirits industry, or involving the sale of fine wines or spirits. Any experience or exposure in a relevant retail or customer service environment is a plus.
The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.

General Requirements:

Maintain regular and predictable onsite attendance: All Team Members are expected to report to work as scheduled and remain onsite for the duration of their shifts. Reliable onsite attendance is an essential function of the job to ensure operational success and consistent service for our Guests.

Physical Requirements: (With or Without Accommodations)

Continuously: Standing and moving about for extended periods (up to 8 hours or more).
Frequently: Bending, lifting, and twisting (BLT) to move product and assist with merchandising.
Frequently: Lifting and/or transporting up to 40 lbs. throughout the store and stockroom.
Occasionally: Overhead lifting to place or retrieve items from high shelves.
Occasionally: Use of ladders and step stools to access merchandise stored at varying heights.
Frequently: Moving between sales floor, stockroom, and exterior areas of the store.

Vision Requirements: (With or Without Accommodations)

Frequently: Visually inspect product labels, signage, and displays to ensure accuracy and presentation.
Frequently: Detect and respond to visual cues such as Guest gestures, product placement, or safety hazards.

Work Environment:

Occasionally: Working in high, precarious places (e.g., ladders, stockroom).
Occasionally: Exposure to outdoor weather conditions while maintaining the property or assisting Guests.
Occasionally: Exposure to fumes or airborne particles when using cleaning solutions or supplies.
Occasionally: Exposure to refrigerated temperatures (32-41ºF) when stocking or retrieving product in the cooler.
Frequently: Moderate noise level in the work environment.

Frequency Key:

Continuously - 67% to 100% of the workday.
Frequently - 34% to 66% of the workday.
Occasionally - 0% to 33% of the workday.

Equal employment opportunity

ABC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and we make all employment decisions without regard to race, ethnicity, color, age, sex, gender, gender identity or gender expression, sexual orientation, religion, creed, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, medical condition, military status, or any other basis prohibited by law (“protected status”).

ABC is an alcohol-free, drug-free workplace.

Our Mission is: “We make everyday celebrations better while enriching the lives of team members and by contributing to organizations that benefit families in the communities we serve.”

Come join this family-owned, growth-oriented organization today!