Sales Consultant

Hendrick Automotive Group; Charleston (SC); On-site; USD 40,000 - 58,000; Full time

Job summary

Hendrick Automotive Group in Charleston is seeking a Sales Consultant to engage customers on the showroom floor, understand their vehicle needs and guide them from initial contact to delivery. You will conduct test drives, present features, prepare quotes, and collaborate with finance and service teams to ensure a smooth experience.

The role emphasizes strong customer service, effective communication, and on-site availability including evenings and weekends to support dealership sales

Qualifications

• Strong sales consulting skills to identify customer needs and recommend vehicle solutions.
• Customer service and customer satisfaction skills to deliver positive experiences.
• Excellent communication skills, including active listening, clear verbal communication, and professional written correspondence.
• Experience in automotive or retail sales; familiarity with CRM systems and basic computer proficiency.

Responsibilities

• Engage customers on the showroom floor and understand vehicle needs.
• Present product options and guide customers from initial contact to delivery.
• Conduct test drives and explain vehicle features and benefits.
• Prepare sales quotes and coordinate with finance and service teams for a smooth experience.
• Follow up with prospects and maintain CRM records to support sales initiatives.

Skills

Sales Consulting

Customer Service

Communication Skills

CRM Familiarity

On-site Availability

Time Management

Ethical Sales

Tools

CRM Software

Job description

Company Description Hendrick Automotive Group is the largest privately held automotive retail organization in the United States, representing 142 franchises and 31 manufacturer nameplates from the Carolinas to California. Headquartered in Charlotte, North Carolina, the organization operates 104 dealership locations, 22 collision centers, and four accessories distributor installers across 13 states. With more than 11,000 team members, Hendrick Automotive Group is committed to providing premier quality vehicles and exceptional experiences for customers. The company’s mission emphasizes strong opportunities for team members, support for local communities, and trusted partnerships with manufacturers.

Role Description The Sales Consultant is a full-time, on-site role based in the Charleston, South Carolina Metropolitan Area. This role is responsible for engaging with customers on the showroom floor, understanding their vehicle needs, presenting product options, and guiding them through the sales process from initial contact to delivery. Day-to-day responsibilities include conducting test drives, explaining vehicle features and benefits, preparing sales quotes, and coordinating with finance and service teams to ensure a smooth customer experience. The Sales Consultant will follow up with prospective and existing customers, maintain accurate records in the CRM system, and support dealership sales initiatives and events. This position contributes directly to customer satisfaction and dealership performance through professional, customer-focused interactions.

Qualifications

• Candidates should possess strong Sales Consulting and Consulting skills to identify customer needs and recommend appropriate vehicle solutions.
• Candidates should possess Customer Service and Customer Satisfaction skills to deliver positive experiences and build long-term relationships.
• Candidates should possess excellent Communication skills, including active listening, clear verbal communication, and professional written correspondence.
• Relevant experience in automotive sales or retail sales is beneficial, along with familiarity with CRM systems and basic computer proficiency.
• Ability to work on-site, including evenings and weekends as needed, with a valid driver’s license and acceptable driving record.
• Strong organization, time management, and follow-up skills, with a goal-oriented mindset and commitment to ethical, compliant sales practices.