Sales Consultant

Fortune Fish & Gourmet; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Fortune Fish & Gourmet is seeking a Sales Consultant to build profitable customer relationships with chefs, restaurateurs, and retailers in the Boston area. You will drive revenue and gross profit through strategic alignment, product promotion, and exceptional service.

You will tailor product mixes, resolve issues, and coordinate with product, logistics, and finance teams to optimize inventory and terms. The role demands a proactive, customer-first approach and strong market knowledge.

Qualifications

• 2+ years outside sales experience in perishable foods; seafood experience preferred.
• 2-5 years in foodservice sales or 5-7 years in chef/restaurant management.
• Degree in Business, Sales, Marketing, Hospitality, Culinary Arts preferred or equivalent experience.
• Demonstrated ability to learn products, systems, and operations quickly.
• Proficient in MS Office, presentation software, and social media platforms.

Responsibilities

• Cultivate new business opportunities through networking and consultative selling.
• Manage and expand existing accounts by building trust and delivering customized solutions.
• Collaborate with chefs, restaurateurs, and retailers to meet business goals.
• Represent premium seafood and gourmet products with market awareness.
• Coordinate with product, logistics, and finance for smooth deliveries and terms.
• Develop strategic sales plans and prioritize daily activities for follow-ups.
• Research prospects using internal systems, social media, and trade directories.
• Serve as trusted advisor, address inquiries, and resolve issues promptly.
• Work with leadership to craft competitive pricing strategies.

Skills

Advanced English

Client relationship building

Product knowledge

Learning agility

MS Office

Presentation tools

Social media usage

Education

Business, Sales, Marketing, Hospitality, Culinary Arts degree or 3+ years relevant experience

Job description

The Sales Consultant (SC) plays a vital role in the Fortune Fish & Gourmet sales division by building strong, profitable customer relationships through tailored solutions and exceptional service. Collaborating with chefs, restaurateurs, hospitality professionals, and retailers, the SC drives revenue and gross profit through strategic customer alignment and expert product promotion with professionalism and culinary passion.

The SC fosters partnerships by recommending an optimized product mix, delivering outstanding customer service, and resolving service issues diplomatically in coordination with product, logistics, and finance teams.

Key Responsibilities

Sales Development and Customer Relationships

• Cultivate new business opportunities through networking, consultative sales approaches, and a deep understanding of customer needs.
• Manage and expand existing accounts by building trust and providing creative, customized product solutions.
• Collaborate with chefs, restaurant owners, and other stakeholders to exceed their expectations, understanding their unique requirements and business goals.

Product Expertise and Market Knowledge

• Represent and promote premium seafood, humanely raised meat, poultry, game, and gourmet products (cheese, chocolate, etc.).
• Stay abreast of industry trends, customer preferences, and market dynamics to provide informed recommendations and drive sales.

Operational Excellence

• Partner with Product, Category, Purchasing and Operations teams to align inventory levels with customer demands, ensuring timely deliveries.
• Coordinate with the Accounting team to establish credit terms and ensure all required documentation is accurately filed.

Sales Strategy, Organization and Administration

• Develop and execute strategic sales plans to meet and exceed performance targets.
• Organize and prioritize daily activities to ensure timely follow-ups, product delivery coordination, and issue resolution.
• Prepare compelling proposals, maintain detailed sales records, and report progress against goals.
• Utilize internal customer management systems, social media platforms, and trade directories to research and identify prospects.

Customer Engagement and Problem-Solving

• Act as a trusted consultant to clients, address inquiries and resolving issues with urgency and precision.
• Conduct follow-ups to ensure customer satisfaction and establish long-term partnerships.

Team Collaboration and Pricing Strategy

• Work closely with senior staff and Sales Director to develop competitive pricing strategies tailored to customer needs.
• Contribute to a team of passionate professionals, fostering a culture of innovation, teamwork, and shared success.

Experience

• 2+ years of outside sales experience in perishable food products; seafood experience is highly preferred.
• 2-5 years of professional sales in the foodservice industry, or 5-7 years in chef/restaurant management.

Education

• Degree in Business, Sales, Marketing, Hospitality, Culinary Arts preferred, or 3+ years of relevant industry experience.

Skills

• Advanced English verbal communication skills
• Ability to quickly learn company products, systems, and operations.
• Proficiency in MS Office, Presentation Software, Social Media Platforms

Personal Attributes

• Highly motivated, personable, and capable of thriving in a fast-paced environment.
• Open to change and quick to adopt new technologies and processes.
• Self-starter with a history of success in managing time and priorities effectively.
• Detail-oriented, enthusiastic, and resourceful while maintaining professionalism.

Fortune Fish & Gourmet is an equal opportunity employer.

Our Mission is to elevate meals and lives by uniting unmatched product quality and selection with responsible sourcing, faithful stewardship, and unparalleled commitment to our customers’ and team members’ success.

Our Vision is a world in which we can all:

Do good. Be great. Scale excellence.